Receptionist - Intermountain Pet Hospitals (Nampa)

About the role

Joining our practice means collaborating with teammates focused on continuous professional growth. We actively prioritize education and supporting our medical personnel in maintaining their professional certifications.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Qualifications

• A degree in veterinary technology or related field.
• Current license to practice veterinary technology in the state of Idaho.
• Experience in a veterinary clinic setting.
• Ability to pass a background check.

Skills

• Excellent communication skills.
• Organizational skills.
• Customer service orientation.
• Ability to work independently and as part of a team.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision insurance, Employee Assistance Program (EAP), 401k retirement options, life insurance, and disability coverage.
• Discounted veterinary care for your own pets.
• Access to an online discount platform and free 24/7 access to doctors through Teladoc.

Pay

The pay range for this position is $16-$19 per hour based on experience.

Schedule

Flexible schedule, including some weekends and holidays.