Receptionist - Foothills Pet Healthcare Clinic

About the role

Foothills Pet Healthcare Clinic is dedicated to setting the highest standard in small animal care. We are proud to be AAHA accredited, a recognition that reflects our unwavering commitment to superior medical protocols and patient safety. Our community trusts us deeply, as evidenced by our excellent 4.7-star Google rating. We seek veterinary professionals who share our passion for excellence and collaboration.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.

Qualifications

• A flexible schedule, including some weekends and holidays, is required.

Skills

• Excellent communication skills.
• Organizational skills.
• Collaborative, team-first mindset.
• Experience with veterinary software (preferred).

Benefits

• Comprehensive coverage options including Medical, Dental, and Vision insurance.
• Access to our Employee Assistance Program (EAP) for all teammates.
• 401k retirement options.
• Additional financial protection benefits like Life Insurance and Disability coverage.
• Discounted veterinary care for your own pets.
• Free 24/7 access to doctors through Teladoc.

Pay

Competitive hourly rate or salary based on your experience and role.

Schedule

A flexible schedule, including some weekends and holidays.