Receptionist - Healthcare

About the role

MedMark Treatment Centers is looking for a highly organized, professional, and enthusiastic full-time receptionist to handle a multitude of administrative functions in the treatment center. An ideal candidate is able to multitask and ensure the coordination of office activities, partner with clinic staff, and maintain the paper flow of clerical functions in the office.

Responsibilities

• Performs secretarial duties – includes answering phones, forwarding calls, managing mail flow, data entry, reconciling daily money collected, and office inventory control.
• Assists Medical Director/Program Physician/Nurse Practitioner with patient intakes – including scheduling, patient check-in, insurance verification, payment collection, and follow-up calls.
• Assists in obtaining patient histories from other NTPs, building blank patient files for new admissions, archiving discharged files, and prepares and maintains reports and records.
• Office maintenance – ensures children’s play area is cleaned, disinfects and cleans lab area, and cleans coffee/beverage area.
• If applicable – facilitates specimen collection from patients, delivers to lab, files results, and distributes to counselors.
• Other duties, as assigned.

Qualifications

• High school diploma or equivalent with at least 1 year of prior experience in an office setting.
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Proficient in basic PC skills; Microsoft Word and Excel preferred.
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors, and peers.
• Ability to maintain routine records and communicate effectively, both orally and in writing.
• Self-directed with the ability to work with little supervision.
• Flexible and cooperative in fulfilling all obligations.
• Satisfactory drug screen and criminal background check.

Benefits

• Competitive salary.
• Comprehensive benefits package including medical, dental, vision, and 401(K).
• Generous paid time off accrual.
• Excellent growth and development opportunities.
• Satisfying and rewarding work striving to overcome the opioid epidemic.

About Us

MedMark Treatment Centers, a progressive substance abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.