Receptionist - ID Center Data Support

About the role

We are a health system that believes wellness and sickness are part of a lifelong partnership, where everyone benefits from expert guidance. We work hard, care deeply, and strive to help people uncover their own power to be healthy. We inspire hope, learn, grow, and achieve more—in our careers and in our communities.

Responsibilities

• Issues ID badges, confirms authorization for assigning restricted access to badge holders, fingerprinting, collects and deposits money (70%)
• Resolves ID badge user access issues and related problems
• Provides assistance to Human Resources, Corporate, Medical Education, Pharmacy, Payroll, and all other OhioHealth Departments regarding ID badge production, special projects, questions, and concerns (20%)
• Troubleshoots ID badge equipment and software (10%)
• Trains new staff on the use of the ID system
• Creates and maintains user manuals
• Orders ID center supplies
• Produces user reports and collects data
• Handles advertisement, ordering supplies, and contacting outside vendors for equipment and software issues

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality, and efficiency in performing job duties.

Requirements

• High School diploma or GED (Required)
• Additional vocational or training in computer science or information technology
• Proficient with PC environment and applications
• Experience with systems maintenance and reporting
• Knowledge of Microsoft Office products
• Basic math skills
• One to two years of related experience

Schedule

Day shift, 40 scheduled weekly hours.