Center Receptionist

Responsibilities

• Manage multiple phone lines and direct calls as required.
• Greet, announce and direct guests.
• Announce and direct guests.
• Direct complaints to appropriate departments or individuals and maintains confidentiality.
• Maintain office supply inventory for corporate office, logging invoices when received.
• Process incoming and outgoing mail.
• Maintain accurate list of telephone numbers of emergency contact and reference numbers for key personnel.
• Maintain supplies for postage meter, copy machine, fax machines, FedEx and UPS.
• Respond to facility requests for business card, name badges, etc.
• Process/distribute company recognition cards for corporate and regional staff.
• Update and maintain corporate and facility directories.
• Monitor all deliveries and notify receiving departments as appropriate.
• Performs special projects as required.
• Affords assistance with administrative positions as needed.

Qualifications

• Experience answering/directing mulitple phone lines.
• Previous administrative experience in a corporate setting preferred.
• Must possess excellent customer service skills.
• Must possess excellent verbal and written communication skills.
• Must be detail oriented, be organized and prioritize appropriately.
• Must be proficient in Word, Excel, PowerPoint, and Publisher.
• Maintain a professional appearance.
• High school diploma or equivalent require; college preferred.