Receptionist (Full-Time)

Location & Employment

Silverdale, WA – Full‑time position. Shifts are 9 am – 6 pm with availability to work weekends and/or weekdays.

Compensation

$18.00 – $24.30 per hour, depending on experience.

Benefits

• Retirement plans with CRISTA match
• Paid holidays
• Paid time off (PTO)
• Tuition discount at King’s Schools

Position Summary

This role is responsible for greeting residents, visitors, and vendors at Crista Shores, accommodating a variety of resident needs, and answering phone calls for the Crista Senior Community and all CRISTA Ministries as needed.

Responsibilities

• Respond to smoke alarms and handle or refer appropriately.
• Serve as greeter and facilitator for residents, family members/advocates, visitors, and vendors, ensuring courteous and professional interaction.
• Ensure all visitors/vendors sign in and out of buildings.
• Respond to alarms; triage fire and disaster situations.
• Meet or refer resident requests such as copying, faxing, selling stamps, mailing packages, scheduling guest apartments, elevator pads, roll‑away beds, etc.
• Accurately maintain petty cash and record, coordinate, and track maintenance requests.
• Register, confirm, or cancel events and bus‑trip reservations for residents.
• Maintain information systems and collaborate with the HIPAA Privacy Officer to ensure strict confidentiality at the reception desk and within the senior community.
• Provide administrative support to the Administrator, Business Office Manager, and Admissions Coordinator.
• Keep the Administrator and CS Leadership Team informed of safety‑related information and resident status.
• Assist with daily mail distribution and assemble/mail packets to potential residents as requested.
• Complete shift documentation in the receptionist log, initiate incident reports, and provide forms for transfers to hospitals or other facilities.
• Check all keys in and out for staff, vendors, and residents.
• Prepare resident monthly payments for deposit.
• Work collaboratively with supervisors, coworkers, and customers.
• Perform other related duties as assigned, reflecting CRISTA Ministries’ mission, vision, Statement of Faith, and Christian Community Representative Commitment.

Qualifications

• Essential Qualifications – Christ‑Centered
  • Belief that Jesus Christ is Lord and Savior.
  • Committed Christian dedicated to ongoing spiritual growth (daily prayer, fellowship, Bible study, etc.).
  • Prayerfully seeks God’s will in personal life and ministry at CRISTA.
  • Engages in ministry through prayer, participation in spiritual practices, leading devotions, and other spiritual activities.
  • Affirms and supports CRISTA’s Statement of Faith and Christian Community Representative Statement (CCC).
  • Conducts self in a manner that reflects well on CRISTA Ministries and aligns with its mission, vision, and values.
  • Demonstrates CRISTA leadership values.
• Education
  • High school diploma or equivalent.
• Experience
  • Prior work as a receptionist and/or customer service representative.
  • Experience in an office environment with continual interruptions while coordinating with residents and team members.
  • Bookkeeping and light typing experience.
• Software / Equipment Knowledge
  • Microsoft Office.
  • MP2 work order entry.
• Other Considerations
  • Strong interpersonal and organizational skills.
  • Ability to communicate with seniors in a positive, courteous, confidential, and professional manner.
  • Comfortable handling a fast‑paced environment.
  • Good judgment in responding to routine, urgent, and emergent requests.
  • Ability to maintain detailed, neat, and accurate documentation on daily shift log.
  • Enjoy working with seniors.
  • Ability to pass background checks related to DSHS Secretary’s List of Crimes and Negative Actions (WAC 388‑113).