RECEPTIONIST (FULL TIME)

Location: Canteen - 2675 South 12th Place, Phoenix, AZ 85034

About Canteen

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen.

About the role

As a Receptionist, you will be the first impression to all and will operate the switchboard in addition to being the point of contact for all visitors, making sure guests feel comfortable and secure throughout their visit. Responsible for establishing a welcome, warm, and professional atmosphere for all clients, recruits, customers, and employees.

Responsibilities

• Properly greets and handles visitors with a smile and maintains eye contact through the entire interaction. Addresses guests and clients by name whenever possible.
• Answers telephones in a friendly, professional manner, takes messages with accuracy and appropriately handles or refers questions and requests.
• Handles on-floor conference room activities, both visually and by means of the reservations system, being aware of meeting start/end times, attendees in the room, food and beverage orders, etc. Advises the appropriate staff members of changes in meeting room status, special requests, etc.
• Implements established security policies and procedures with regard to arriving and departing visitors, contractors, delivery persons, etc.
• Acts as a Hospitality Services resource to guests, visitors, and employees in providing way-finding and amenities within the building, communication, transportation, community retail, neighborhood amenities, and organizational information.
• Handles car service requests for visitors and staff members.
• Communicates requests to the appropriate internal support departments such as building maintenance (heating and cooling issues), IT (computer issues), AV technology (meeting room technical support), and mail room (package pickups and deliveries).
• Performs other duties as assigned.

Requirements

• Previous receptionist, clerical, customer service, or administrative experience preferred.
• Two to three years of experience in a client service/reception position within a hospitality or corporate environment.
• Computer skills and knowledge of office technology/equipment.

Schedule

Full-time schedule. Monday through Thursday, 7:30 am to 4:00 pm; Friday, 7:30 am to 2:30 pm.

Pay

$20.00 per hour to $21.50 per hour. Internal employee referral bonus available.

Benefits

Full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates:

• Medical, Dental, Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.