Receptionist (Full Time)

Location: Calvary Cemetery 3469 Lincoln Way E, Massillon, OH 44646 Do you want to be a calming presence for someone on one of the hardest days of their life? Tired of office work that just moves paper — and want your organization and people skills to actually matter to someone? Looking for a workplace with values you don't have to leave at the door? In this job… You will be the face and voice of Calvary Cemetery — often the very first person a family meets and the first sign to them that they've been received, not processed. A good first impression isn't just professionalism here - it's the beginning of genuine accompaniment. You will keep the office running as the steady center — coordinating office duties, calls, and details so that all team members are free to be fully present with families. This operations excellence creates the space for ministry to happen. You will build real knowledge of cemetery operations — not just to answer questions, but guide families with confidence through the Order of Christian Funerals and the choices in front of them, at a moment when they may not know what to ask. Compensation And Benefits... Starting wage $18Flexible Hours Get to know us… CFCS partners with Dioceses across the U.S. in the operation of their cemeteries. We are founded in faith and provide a vibrant community for employees and families we serve. We’ve been doing this for 20+ years and have developed tools to help each person grow in their role, in the industry, and in service to families. The work we do is founded in our Core Values–Share the Journey, Serve with Care, and Make It Happen www.cfcsmission.org https://www.ncregister.com/blog/finding-solace-in-a-cemetery We’re looking for someone with… Experience in an office environment, performing administrative duties, receiving multiple inbound calls, and having direct contact with the publicInterest in working in a Catholic environment. This is about calling, not checkboxes. All faiths and backgrounds welcome — what we need is a heart that's genuinely drawn to this mission. Great customer service and service recovery skillsEmpathy and compassion for people in needAbility to coordinate with internal departmentsSkills in completing work amidst interruptions and starting and stoppingComputers, software, and technology aptitudeBilingual in Spanish (preferred)Valid Driver’s License Additional Pre-Employment Requirements The Archdiocese team will facilitate:Background CheckReference ChecksSafe Environment Training