Receptionist & Activities Assistant

About the role

The Gardens at Columbine is a resident-centered assisted living community dedicated to enriching the lives of seniors through personalized care and engaging experiences. We are seeking a warm, dependable, and enthusiastic Receptionist/Activities Assistant to join our team.

Key Responsibilities

• Greet and assist residents, visitors, and vendors in a courteous and professional manner
• Answer multi-line phone system, route calls, and take accurate messages
• Manage front desk operations, including incoming mail, deliveries, and visitor sign-ins
• Maintain a clean and welcoming reception area
• Provide administrative support as needed (e.g., data entry, printing, filing)
• Help plan, coordinate, and lead group and one-on-one activities
• Aid residents to and from activities when needed
• Encourage resident participation and adapt activities based on individual needs
• Track attendance and provide feedback on resident engagement
• Assist in decorating and setting up activity spaces

Qualifications

• High school diploma or equivalent required
• Prior experience in senior living, hospitality, or customer service preferred
• Strong communication and interpersonal skills
• Positive, compassionate attitude with a strong sense of professionalism
• Ability to multitask and remain calm under pressure
• Basic computer skills (Microsoft Office; willing to learn internal systems)

Skills

• Ability to maintain composure in stressful situations
• Resourcefulness
• Ability to make decisions and accept responsibility for the consequences
• Ability to be organized and efficient
• Ability to meet deadlines
• Ability to train and motivate others
• Ability and willingness to act as a role model in conduct and appearance
• Basic computer skills
• Good verbal and written communication