Real Estate Office Administrator

Responsibilities

• Answer incoming office calls, texts, emails, and voicemails professionally
• Welcome clients and visitors while creating a positive first impression
• Maintain accurate communication records and route inquiries appropriately
• Assist with walk-in clients and notify team members when needed
• Manage calendars, appointments, and Zoom meetings
• Assist with data entry, file organization, and daily office operations
• Compile and report agent and team statistics
• Support leadership with administrative tasks and special projects
• Assemble and coordinate printing of CMAs and pre-listing packets
• Organize and restock buyer guides, marketing materials, and office supplies
• Assist with listing marketing preparation and coordination
• Capture photos and short-form content for listings, events, and social media
• Prepare and reset conference rooms for meetings and presentations
• Help coordinate team meetings, trainings, and office events
• Maintain a clean, professional, and welcoming office environment
• Assist with team celebrations, birthdays, client gifts, and special occasions
• Run local errands, deliveries, and gift pickups as needed
• Assist with lockboxes, signage, and showing support items
• Provide occasional support to leadership outside the office
• Use Google Workspace, Follow Up Boss, Zoom, and other office systems efficiently
• Communicate consistently with team members through Google Chat and email
• Complete assigned projects with accuracy and minimal supervision

Qualifications

• Previous experience in office administration, customer service, real estate, title/escrow, banking, or a fast-paced professional environment is preferred but not required
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to prioritize tasks and manage multiple responsibilities at once
• Self-starter with strong problem-solving and critical-thinking skills
• Comfortable learning and using new technology and systems quickly
• Professional, dependable, and trustworthy
• Positive, team-oriented attitude with a willingness to help wherever needed
• Ability to work independently and stay productive without constant oversight
• High school diploma or GED required