Rate Coordinator

About the role

This position offers a hybrid working arrangement.

Responsibilities

• Rate Inquiries: Monitor, prioritize and respond to all rate inquiries in a timely manner, escalating complex issues as appropriate.
• Rate Management: Set up, maintain, and update standard rate arrangements, discounts and fixed-fee arrangements in the billing system.
• Compliance & Analysis: Review Client engagement letters, Letters of Understanding, Outside Counsel Guidelines (OCGs), and any other client correspondence to interpret rate requirements, summarize key terms, and implement compliant rate structures in the most efficient and beneficial way available.
• E-billing Coordination: Partner with the firm's Revenue Team (RT) to provide documentation supporting implemented rates and assist in resolving e-billing rate rejections and discrepancies.
• Data Integrity & Reporting: Maintain accurate timekeeper and rate data, perform regular audits, and generate reports to rate compliance, exceptions and approvals.
• Cross-Functional Communication: Liaise with attorneys, Revenue Team members, and the pricing team to resolve rate-related inquiries and discrepancies efficiently.

Qualifications

• Bachelor's degree or equivalent training
• 1-3 years of experience in a legal billing environment
• Legal billing software experience prefered; Aderant experience a plus
• Intermediate proficiency in Microsoft Excel (including formulas and data review) and Outlook
• Strong reading comprehension, analytical and problem-solving skills
• Demonstrated ability to exercise proper judgment and maintain confidentiality
• Strong attention to detail with the ability to produce detailed and accurate work products
• Ability to manage competing priorities in a fast-paced and high-volume environment, to meet deadlines and daily requirements
• Strong written and verbal communication skills and the ability to effectively communicate with all levels of personnel, attorneys, staff, vendors and clients
• Commitment to providing high-quality internal and external client service
• Ability to identify issues and contribute practical and efficient solutions
• Interest in learning and developing new skills
• Project management experience a plus

Benefits

• Excellent Benefits including a 401k match
• Generous PTO plan
• Excellent growth and advancement opportunities
• Corporate Discount Plans

Pay

Salary Range: $60,000 - $85,000 USD

Schedule

The position offers a hybrid working arrangement.