Quality Manager

About the role

The Quality Manager for KONE Americas is responsible for managing and continuously improving the regional quality performance in line with unit targets. This role ensures alignment and execution of full chain quality strategy on the region level, supporting branches and districts in problem solving to eliminate the Cost of Poor Quality across sales, ordering, delivering, installation, hand-over and Service.

Responsibilities

• Manage and continuously improve regional quality performance in line with unit targets
• Ensure alignment and execution of full chain quality strategy on region level
• Support branches and districts in problem solving to eliminate the Cost of Poor Quality across sales, ordering, delivering, installation, hand-over and Service
• Bring 5+ years of progressive and successful experience in sourcing, supply chain management or relevant area to KONE
• Use knowledge gained through Technical or Business degree (BS / BA) from an accredited college or university

Requirements

• Proven project management
• Leadership and proven ability to work in cross-functional team and international environment
• Analytical skills with experience of operational processes for continuous improvement through application of Six Sigma or other proven quality tools and methodologies
• Demonstrated success managing team even in complex situations
• Ability to work in a cross functional/matrix teams
• Flexibility to travel (60% of time) through the region for site visits, branch visits and key meetings attendance
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups including senior management
• Ability to effectively evaluate business performance and identify initiatives to drive improvement

Qualifications

• Proven project management
• Leadership and proven ability to work in cross-functional team and international environment
• Analytical skills with experience of operational processes for continuous improvement through application of Six Sigma or other proven quality tools and methodologies
• Demonstrated success managing team even in complex situations
• Ability to work in a cross functional/matrix teams
• Flexibility to travel (60% of time) through the region for site visits, branch visits and key meetings attendance
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups including senior management
• Ability to effectively evaluate business performance and identify initiatives to drive improvement

Skills

• Project Management
• Leadership
• Quality Management
• Supply Chain Management
• Operational Processes
• Six Sigma
• Continuous Improvement
• Team Management
• Travel
• Report Writing
• Presentation Skills
• Business Performance Evaluation
• Initiative Identification

Benefits

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401(k) Employer Match
• 401(k) Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits

Pay

• Annual Base Pay Range: $135,500 – $177,870
• Variable Compensation: KONE Annual Bonus plan at 15% Target Incentive (60/40) based on achievement of company goals and individual goals

Schedule

• Full-time