Quality Control Lab Technician

About the role

The QC Lab Technician assists as a member of the Quality team by performing incoming raw material sampling, testing, documentation, and investigating incoming ingredients, finished goods, and new products in a timely manner. This role operates independently but partners with the Quality Control Supervisor for oversight and direction to ensure the Quality Control laboratory meets regulatory and internal standards.

Responsibilities

• Follow good document practices, good laboratory practices, and good manufacturing practices.
• Perform testing according to set protocols for:
  • Incoming ingredients
  • In-process samples and finished goods as required
  • Stability samples as scheduled
  • Compressed air and environmental monitoring as scheduled
  • Cleaning validation and investigation swabbing as scheduled
  • New products under development by RDI
• Perform and document onsite equipment calibrations of in-house equipment, daily, weekly, and monthly.
• Follow procedures for investigation of deviations, non-conforming results, or out-of-specifications.
• Review documents in ETQ related to QC testing.
• Perform sampling and inspection of incoming raw materials, packaging, and componentry for onsite and offsite warehouses.
• Monitor process validation activities as scheduled or requested, ensuring required data is collected accurately and verifying adherence to validation protocols.
• Conduct ANSI sampling or 100% inspections upon request to assist with deviations, containment activities, and high-risk production scenarios.
• Ensure all safety standards and protocols are followed and make recommendations to help streamline processes.
• Other duties as assigned.
• Accommodate last-minute schedule adjustments, including requests to begin work as early as 6:00 a.m. or 7:00 a.m.
• Demonstrate flexibility with short notice scheduling changes, particularly in response to team absences or operational needs.
• Be available to begin work at 6:00 a.m. for planned vacation coverage or other pre-scheduled needs.
• Participate in a rotating Saturday schedule as assigned and based on operational demands.

Requirements

• A bachelor's degree in chemistry, biochemistry, microbiology, or a related discipline is preferred OR a minimum of 1 year's experience in a Quality Control laboratory or equivalent setting.
• Experience working in a cGMP-compliant facility.
• 1-2 years' experience analyzing results, predicting trends, and updating methodology.

Skills

• Strong computer skills, including Windows Office, Outlook, Syspro, and other inventory control databases.
• Strong oral and written communication skills.
• Ability to multitask, prioritize, manage time efficiently, and work seamlessly across all departments.
• Highly organized and detail-oriented.
• Capacity to flourish in an environment of rapid change and high ambiguity.
• Ability to work well independently, think creatively, and be a constructive, helpful team member.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Wellness Resources

Schedule

• Fully onsite with occasional weekend work required.
• Rotating Saturday schedule based on operational demands.
• Must accommodate early start times (as early as 6:00 a.m.) and last-minute schedule adjustments.