Quality Assurance Coordinator (11509)

About the role

We are seeking a Quality Assurance (QA) Coordinator to support quality improvement, compliance monitoring, and performance evaluation initiatives within CarePoint Response’s Mobile Response Services program.

Responsibilities

• Conduct chart audits, operational reviews, and compliance assessments to ensure adherence to organizational policies, regulatory requirements, and industry best practices.
• Monitor day-to-day operations for compliance with internal and external standards.
• Develop, implement, and maintain quality assurance processes and procedures.
• Assist in writing, revising, monitoring the department’s SOPs, and quality documentation.
• Collaborate with various departments to support continuous improvement efforts.
• Maintain detailed and accurate records related to audits, reviews, and inspections.
• Provide training and guidance to staff on quality standards and best practices.
• Stay current with industry regulations and quality trends.
• Collaborate with the Senior Director of Mobile Response and Mobile Response Directors and Supervisors to identify training needs.

Qualifications

• Education & Credentials: Bachelor’s Degree
• Experience: Bachelor’s degree in human services, Business Administration, or related field. Experience with regulatory compliance standards relevant to your industry (e.g., CARF, JACO, AAS, HIPAA, etc.).
• Skills & Requirements: Valid and unrestricted driver’s license. Proficiency with Microsoft Office Suite Products.

Pay

$55,000 - $60,000 Salaried

Schedule

Full-time | Shifts: 8:00AM-4:00PM | Monday-Friday