Quality Assurance Coordinator

About the Role

The Quality Assurance (QA) Coordinator ensures products, services, and processes meet all established standards and regulations through implementing quality control procedures, monitoring operations, and data analysis.

Responsibilities

• Serve as a liaison between the laboratory, logistics, and operations to assist in the implementation of product quality processes.
• Coordinate collection of terminal environmental and customer product samples with lab and operations; may be required to pull samples.
• Prepare daily sample collection activity planning report including NPDES outfalls, rail cars, tank trucks, tanks, dock lines, product lines, and barges.
• Oversee vapor scrubber media quality and coordinate service with Operations to ensure optimal performance of the system.
• Monitor inhibitor levels in terminal customer product and coordinate adjustments with Terminal Compliance and Regulatory Coordinator, the Lab, and Operations.
• Manage inhibitor inventories.
• Perform routine laboratory testing for both environmental and raw materials as needed.
• Manage sampling equipment maintenance and replacement.
• Manage sample decanting program and terminal and lab waste drums in cooperation with the Lab, Terminal Compliance and Regulatory Coordinator, and Operations.
• Implement waste management program, conduct weekly inspections, monitor inventories, and coordinate offsite disposal.
• Assist with pre-discharge/transfer verification process (e.g., dock line testing, barge sampling).
• Participate in quality aspects of commissioning/decommissioning of a tank system.
• Monitor temperature management program for applicable products.
• Assist with training of operators on chemical characteristics and relevance of testing conducted.
• Provide input on standard operating procedures for quality conformance.
• Collect product inventory data for Logistics.
• Conduct internal quality process audits.
• Perform other duties as required and directed by the Director of Terminal Services or Terminal Operations Manager.
• Carry out the Business Philosophy, Code of Conduct, and Mission of Canal Barge Company.

Requirements

• High School Diploma or equivalent required; College degree in Chemistry or Environmental Sciences preferred.
• Laboratory experience preferred, not required.
• Knowledge and experience in industrial quality management systems.
• Familiar with RCRA hazardous waste large quantity generator and small quantity generator regulations.
• Knowledge of CFR titles 20, 33, 40, and 49 a plus.
• Current 40-Hour Hazwoper training is preferred, not required.
• Valid driver’s license.
• Must possess or be able to obtain Transportation Worker Identification Credential (TWIC).
• Skilled in Microsoft Office and related digital platforms.

Skills

• Strong written and verbal communication skills.
• Detail-oriented with exceptional organizational skills.
• Able to multi-task, prioritize, and manage multiple deadlines.
• Strong customer service skills.
• Flexible and embraces change.
• Curious and a problem solver.
• Reliable and meets deadlines.
• Promotes process improvement and streamlining.

Physical Requirements

• Extended periods of outdoor physical work in extreme climate conditions (heat and cold).
• Daily climbing of bulk storage tanks, stooping, kneeling, bending, crouching.
• Capable of opening manways, placing and removing sampling equipment that may weigh up to 60 pounds.
• Able to carry sampling equipment over areas where a vehicle cannot travel.

Organizational Relationship

The Quality Assurance Coordinator reports to the Regulatory and Compliance Manager in conjunction with the Terminal Manager and Laboratory Manager.

Outcomes

Living up to these attributes and fulfilling these roles will create a sense of confident execution and business partnership characterized by consistently high quality and reliable outcomes. The goal is to be a trusted partner who executes responsibilities diligently and reliably, consistent with CBC’s culture and identity.