Patient Care Coordinator

The Patient Care Coordinator at BenchMark Physical Therapy in Atlanta, GA (Glenridge) plays a crucial role in maintaining a pleasant and organized clinic environment. They are responsible for scheduling new referrals, verifying insurance coverage, collecting payments, and managing the front office workspace.

Responsibilities

• Greet patients and visitors in a friendly manner
• Schedule patient visits and manage appointments
• Verify insurance coverage and collect payments
• Create an inviting clinic atmosphere
• Make welcome calls and monitor arrival rates
• Manage schedule efficiency and document routing
• Manage personal overtime and non-clinical documentation
• Monitor clinic inventory and report progress notes
• Train on Raintree and other business processes

Qualifications

• High School Diploma or equivalent
• Excellent communication skills
• Ability to multitask and meet deadlines
• Efficient time management and presentation skills
• Physical requirements: constant sitting, occasional walking, standing, pushing/pulling up to 20 lbs., lifting up to 20 lbs. occasionally