Patient Care Coordinator

Responsibilities

• Travel to assigned adult day care centers throughout northern and central New Jersey.
• Deliver engaging presentations and educational sessions about Mindify's psychiatric, therapy, and behavioral health services.
• Build strong, trusting relationships with adult day care participants, caregivers, and center staff.
• Educate individuals about available mental health services and resources and answer questions regarding treatment options.
• Identify participants who may benefit from behavioral health services and facilitate referrals.
• Advocate for patients by helping them understand and access appropriate services and support.
• Serve as a liaison between Mindify, patients, families, providers, and adult day care center staff.
• Maintain strong working relationships with each center's Administrator, activity staff, and clinical teams.
• Provide Spanish-English interpretation and translation for patients, families, and providers as needed.
• Maintain accurate documentation of patient interactions, referrals, presentations, and outreach activities.
• Maintain HIPAA compliance and patient confidentiality at all times.
• Perform additional patient advocacy, outreach, and support duties as assigned.

Requirements

• Bilingual in English and Spanish (Required).
• Excellent public speaking, presentation, and communication skills.
• Passion for working with seniors and diverse communities.
• Strong interpersonal, advocacy, and relationship-building abilities.
• Comfortable presenting to groups and engaging with participants one-on-one.
• Ability to build trust and establish meaningful connections with patients and families.
• Valid driver's license and reliable transportation.
• Willingness to travel throughout New Jersey.
• Strong organizational and time management skills.
• Proficiency with Microsoft Office and electronic systems.
• Experience in patient advocacy, patient services, healthcare, behavioral health, social services, senior services, customer service, or a related field preferred.

Compensation

$23.00–$30.00 per hour, based on experience and qualifications.

Benefits

Opportunity to make a meaningful impact by expanding access to behavioral health services for seniors throughout New Jersey.