Patient Care Coordinator
Specialty1 Partners · El Paso, TX · Yesterday
On-siteHealthcare$18/hrFull-time
About the role
The office of Bruce Gopin DDS is seeking a Patient Care Coordinator to join their busy specialty practice. The ideal candidate will handle administrative and front office duties to ensure a positive and welcoming experience for all patients and visitors.
Responsibilities
- Welcome patients to the dental office
- Maintain accurate patient records
- Answer and redirect incoming calls, keep messages, check and sort emails, and update records and files
- Keep the front desk tidy and presentable with necessary materials
- Help facilitate and coordinate other office responsibilities as needed
Requirements
- At least 3-5 years of proven experience as a front desk representative, agent, or relevant position
- Bilingual (English/Spanish) required
- Basic understanding of Periodontal/Implant office environment
- Familiarity with PMS Eaglesoft preferred
- Familiarity with dental practices and office machines (e.g. fax, printer)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- A high school diploma
- Desires to help your patients
- Must be able to sit and stand for extended periods of time
- Must be able to operate standard office equipment
- Must be able to assist patients safely in and out of chairs or treatment areas
- Must be able to maintain clinical positioning for extended periods
- Must be able to work around medical equipment and instruments
- Must be able to adhere to OSHA and infection control standards
- Must be able to perform repetitive hand and wrist movements
- Must be able to respond quickly in emergency situations
Qualifications
- High school diploma
Skills
- Resourcefulness
- Teamwork
- Adaptability
- Problem-solving
- Communication
- Organizational ability
- Customer service orientation
Benefits & Perks
- BCBS Medical & Dental insurance options
- VSP Vision Coverage
- Complimentary Life Insurance Policy (employee only)
- Pet Insurance Coverage
- 401(k) plan with match options
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off