Patient Care Coordinator

About the role

We are seeking a dedicated and compassionate Patient Care Coordinator to join our team. As the first point of contact for our patients, you will play a vital role in providing exceptional customer service and ensuring a positive patient experience. Our company is committed to providing high-quality care and creating a welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

Responsibilities

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements, and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities

Requirements

• High school diploma or equivalent
• Prior experience in a customer service or administrative role, preferably in a healthcare setting
• Excellent interpersonal and communication skills
• Strong attention to detail and organizational skills
• Ability to multitask, prioritize tasks, and work in a fast-paced environment
• Proficient in computer skills and ability to learn new software systems

Pay

$18-$21 per hour, based on experience and qualifications

Benefits

• Monthly performance bonus
• Medical, dental, and vision insurance
• Life insurance
• 401k
• Employee assistance program
• Employee discounts
• Employee referral program
• Paid time off (PTO)