Quality Assurance Coordinator

Land O’Lakes Supply Chain & Operations division is a strategic leader across business units, driving operational excellence, quality, and innovation. The team partners with Finance, Marketing, and Human Resources to deliver value for business units, members, and customers.

About the role

The Operations Quality Assurance Specialist works in close liaison with operations to ensure finished products consistently meet customer specifications by upholding all standards of the Land O’Lakes Quality Management System.

Responsibilities

• Establish, supervise, and monitor quality assurance programs (HACCP, GMPs, BRC, EQMS standards, regulatory requirements)
• Provide quality and food safety support for both quality and production departments
• Assist management in maintaining quality systems
• Track corrective actions and monitor Product Safety Quality Events
• Prepare and document audit materials and programs
• Perform positive release and manage external warehouse inventory
• Complete HACCP record reviews and SharePoint updates
• Assist with lab calibrations and support quality trainings
• Act as backup to Quality Supervisor to support lab technicians
• Track non-conforming/downgrade cheese and manage specification deviations
• Provide input on whey powder specifications and manage cheese customer samples
• Manage Document Control Program
• Coordinate lot track & trace exercises
• Assist with Environmental Monitoring Program & manage GMP audit program
• Complete other duties as assigned

Physical Demands & Work Environment

• Occasional walking, sitting, handling, reaching, and climbing stairs/ladders
• Ability to lift/move up to 15 lbs
• Visual requirements: close, distance, color, peripheral, depth perception, able to adjust focus
• Exposed to fluctuating temperatures and weather conditions
• Occasionally loud environments requiring ear plugs
• Personal protective equipment required in manufacturing areas

Requirements

• Associate’s degree or higher required (preferably in Food Science, Dairy Science, or related field)
• Strong quality assurance and/or dairy science background
• Auditing skills and understanding of corrective/preventive actions
• Knowledge of Good Manufacturing Practices
• Effective written and verbal communication skills
• Strong organizational and prioritization abilities
• Ability to work independently with minimal supervision

Preferred Qualifications

• Bachelor’s degree in Food Science, Dairy Science, or comparable field
• Effective teaching, influencing, and troubleshooting skills
• Positive attitude, strong work ethic, decisiveness, and high initiative
• Experience with document control program management

Benefits

Kelly offers eligible employees voluntary benefit plans including:

• Medical, dental, vision, and telemedicine
• Term life, whole life, accident insurance, and critical illness
• A legal plan and short-term disability
• Retirement savings plan
• Service bonus and holiday pay plans (earn up to eight paid holidays per benefit year)
• Transit spending account
• Paid sick leave under applicable state or local plan