Quality Assurance Coordinator

About the Role

Novra Corp is hiring a Quality Assurance Coordinator to strengthen service quality across strategic marketing, communications, campaigns, research, content, client coordination, and execution. This role focuses on quality assurance coordination within strategic marketing operations, ensuring every handoff clearly shows what is complete, what is pending, and who owns the next step.

What You Bring

• Use Quality Assurance Coordination and Compliance Checks confidently within strategic marketing operations.
• Apply Process Auditing without losing track of exceptions, owners, or deadlines tied to quality assurance.
• Document Trend Analysis decisions clearly so teammates can follow the reasoning.
• Use sound judgment around Service Quality, especially when escalation is required instead of assumption.

Quality Standard

The practical outcome is dependable service quality: clean records, explicit ownership, timely escalation, and fewer downstream fixes. This result is measured through quality assurance coordination within strategic marketing operations.

Responsibilities

• Own the Quality Assurance Coordinator workflow by helping the team score and document observed defects.
• Coordinate the workflow by identifying recurring failure patterns.
• Review the workflow by tracking corrective actions and follow-up.
• Maintain the workflow by turning quality findings into practical process feedback.
• Track the workflow by reviewing work against documented quality standards.

Role Details

Full-time, associate-level position. 100% remote within the United States.

Pay

Base salary: $45,000–$65,000 per year.