Public Service Specialist - Assessor's Office (0826)

Nature of Work

Under supervision performs work of moderate difficulty in assigned field; performs related work as assigned.

Typical Duties

• Formats, composes and types correspondence and other documents from written drafts and dictating equipment on routine, complex and confidential matters
• Prepares reports and maintains records
• Receives, sorts, files and retrieves forms, correspondence and documents
• Updates, checks and completes records, forms and documents
• Verifies discrepancies and makes corrections
• Researches records and disburses information
• Establishes and maintains complex filing systems
• Schedules, gathers materials and prepares agenda for various meetings
• Takes and transcribes minutes of meetings and other proceedings
• Maintains control and assures availability of files and other materials
• Answers questions requiring knowledge of departmental rules and procedures
• Exercises discretion and judgment on minor administrative decisions
• Processes and distributes confidential and sensitive documents
• May maintain department budget accounting records
• May answer and route incoming phone calls

Essential Functions

• Sitting, walking, standing, crouching, stooping, kneeling, reaching, bending and crawling for filing
• Working with and around others; dealing with interruptions
• Repetitive motion (hand/wrist/elbow/shoulder) for computer work, filing, copying etc.
• Vision acuity (near) for computer work and reading documents
• Hearing and speech for ordinary conversation
• Finger dexterity and touch for typing

Minimum Qualifications

• Two years' experience in performing clerical or administrative work within subject area; OR
• Associate's degree and one year experience in performing clerical or administrative work within subject area; OR
• Any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.

Qualifications

The ideal candidate has strong data entry and computer skills with excellent quality control practices; is proficient with Adobe, Word and Excel; must possess excellent customer service skills and enjoy working in a team setting; has knowledge of title transactions, appraisal terminology and familiarity with areas of Coconino County; is comfortable working in a very fast-paced environment and has the ability to work with minimal supervision.

Preferences

• Access and Visio experience in report/query writing
• Problem solving
• Working knowledge of appraisal business
• Ability to handle multiple and changing priorities
• Ability to lead a team
• Ability to make decisions for the team regarding everyday responsibilities

Knowledge, Skills and Abilities

Considerable knowledge of:

• Business English, spelling and arithmetic, punctuation and grammar
• Office practices and procedures

Skill in:

• Use of computer systems, Microsoft Suite, and other office machines
• Report preparation

Ability to:

• Compose correspondence dealing with technical and complex matters
• Exercise sound independent judgment on a variety of problems in accordance with established departmental policies and procedures
• Prioritize, plan and carry out assignments
• Work safely and support the culture of workplace safety
• Establish and maintain effective working relationships with employees, other agencies and the public
• Follow written and verbal instructions
• Communicate effectively verbally and in writing

Benefits

• Vacation/Annual Leave
• Sick Leave
• 10 Holidays Per Year
• Health Care Insurance
• Dental Plan
• Vision Plan
• Group Life Insurance
• Pre-Tax Deduction Plan
• Sick Leave Conversion Plan
• Personal Day Purchase Program
• Vacation Sell Back Program
• Tuition Reimbursement Program
• Wellness Program
• Long-Term Disability
• Arizona State Retirement System
• Employee Assistance Program
• On-going Training Opportunities
• Free bus transportation / EcoPass bus pass
• Elective Coverage: Dependent Medical, Dental, and Vision
• Supplemental Life (for employees & dependents)
• Flexible Spending Account
• Health Savings Account
• Tax-deferred investment program
• Accidental and Disability Insurance
• Short Term Disability