Public Sector- Product & Industry Solutions Executive Director

Job Responsibilities

• Partner with clients, prospects, and internal stakeholders to understand business challenges, operational requirements, and strategic objectives, developing tailored treasury and payments solutions.
• Leverage consultative solutioning efforts for complex opportunities, working closely with Sales, Treasury Officers, and Banking partners to drive client outcomes and business growth.
• Act as the voice of the customer by translating client feedback into actionable product enhancements and strategic roadmap priorities.
• Drive the adoption and commercialization of existing and emerging products, ensuring solutions are aligned to client needs and business objectives.
• Lead cross-functional initiatives across Product, Technology, Operations, Legal, Risk, and Compliance to support successful delivery and implementation of strategic solutions.
• Oversee key aspects of the product delivery lifecycle, including intake, dependency management, product operationalization, release readiness, and performance monitoring.
• Maintain visibility across strategic initiatives, timelines, resource requirements, and dependencies, proactively addressing risks and execution challenges.
• Ensure delivery activities adhere to firm risk, controls, compliance, and regulatory standards while supporting effective change management across stakeholders.
• Develop thought leadership, client-facing materials, and internal training content to support sales effectiveness, market engagement, and organizational capability building.
• Lead, coach, and develop a team of professionals while driving scalable and repeatable solutions that improve client experience, operational efficiency, and commercial outcomes.

Required Qualifications, Capabilities, And Skills

• 8+ years of experience in product management, product delivery, industry consulting, treasury services, payments, or solution-oriented client-facing roles.
• Demonstrated success designing and delivering complex client solutions using a consultative approach.
• Proven people management experience, including leading, coaching, and developing teams in a matrixed environment.
• Experience leading cross-functional initiatives across Product, Technology, Operations, Risk, and Business teams.
• Strong understanding of treasury, payments, cash management, or financial services products and client applications.
• Proven ability to manage multiple strategic initiatives, dependencies, and stakeholder groups within highly matrixed organizations.
• Experience driving product implementation, operational readiness, commercialization, and adoption.
• Strong executive communication, presentation, and relationship management skills.
• Able to balance strategic thinking with execution and operational delivery.

Preferred Qualifications, Capabilities, And Skills

• Public Sector industry expertise or experience supporting government, education, healthcare, or nonprofit clients.
• Consulting or practitioner experience within treasury management, payments, or financial technology.
• Experience leading enterprise product transformation, change management, or large-scale product delivery initiatives.
• Recognized expertise or thought leadership in a relevant industry or product domain.
• Multilingual proficiency preferred.