Public Lobby Attendant
Location: 6100 College Blvd, Overland Park, Kansas, 66211. Job Category: Housekeeping & Laundry. Position Type: Non‑Management. Schedule: Part Time, Day shift, weekends availability preferred.
About the role
Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.
Responsibilities
- Delivering guest requests
- Stocking carts
- Cleaning rooms and public spaces
- Maintaining the appearance and cleanliness of the whole hotel
- Moving about the space and doing what needs to be done
- Ensuring a safe work place
- Following company policies and procedures
- Maintaining confidentiality
- Upholding quality standards
- Ensuring uniform, personal appearance, and communications are professional
- Being on feet and moving around (standing, sitting, or walking for extended time)
- Taking a hands‑on approach to work (moving, lifting, carrying, pushing, pulling, and placing objects ≤50 lb)
- Performing other reasonable job duties as requested
Requirements
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects up to 50 lb without assistance
- Availability for day shift work
- Availability for weekend shifts (preferred)
- Ability to follow safety policies, maintain confidentiality, uphold quality standards, and maintain professional appearance and communication