Lobby-Public Attendant
Join us at the Delta Hotel by Marriott Virginia Beach Waterfront, just steps away from Chesapeake Bay. From our casually elegant dining room to our bayside deck, come work at the perfect place to start your career in hospitality!
About Us
At Crescent Hotels & Resorts, we are a team of hospitality professionals deeply connected to and proud of the exceptional experiences we provide for our guests. We know our Associates are the shining stars of what we do. We encourage you to bring your true self to work every day, celebrate you, and cheer you on as you shine bright in your career journey. We work hard to create and deliver on what YOU need, including health & wellness programs, best-in-class learning and development, and travel discounts that "feed your inner explorer."
Responsibilities
- Maintain cleanliness and appearance of all public areas, including lobbies, hallways, elevators, restrooms, entrances, pool areas, and other guest-facing spaces.
- Clean and sanitize public restrooms throughout the shift, replenishing paper products, soap, and other supplies as needed.
- Vacuum, sweep, mop, dust, and clean floors, carpets, windows, glass, furniture, and fixtures.
- Empty trash and recycling receptacles and transport waste to designated disposal areas.
- Monitor public areas for cleanliness, safety, maintenance concerns, spills, or other hazards and address or report issues promptly.
- Maintain cleanliness of outdoor guest areas, including entrances, walkways, pool and beach areas, as assigned.
- Restock cleaning supplies and guest amenities in designated areas.
- Assist with maintaining the cleanliness and presentation of seasonal and high-traffic areas during peak periods.
- Respond promptly and courteously to guest requests and questions, directing guests to the appropriate department when necessary.
- Assist with moving furniture, setting up or breaking down public areas, and other general hotel cleaning needs as assigned.
- Follow all hotel, safety, sanitation, and chemical-handling procedures.
- Maintain a professional appearance and courteous attitude while interacting with guests and associates.
- Communicate maintenance issues, lost-and-found items, guest concerns, and other relevant information to the appropriate department or supervisor.
- Perform other duties as assigned by management.
Benefits
- Highly competitive wages
- Exceptional benefit plan for eligible associates and their family members (for FT and PT Associates)
- 401K matching program for eligible associates
- Flexible scheduling to allow you to focus on what is important to you
- Discounts with our Crescent-managed properties in North America for you and your family members
- Marriott Employee Room Rate Discount Program
About Our Culture
At Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels are respected for their differences, just like the guests and owners we serve. We are dedicated to fostering an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we aim to create change through training, recruiting, and promoting diverse talent to strengthen our culture.