Psychiatric Program Evaluation Analyst

Job Summary

This position assists children and their families in navigating the behavioral health (BH) system so the children served by the Subsidy Program receive needed behavioral health services. In addition, this position leads in providing training on navigating the behavioral health system and assists subsidy parents with the formal appeals process established by the Arizona Department of Behavioral Health Services.

Job Duties

• Affords training and enhances the knowledge of subsidy specialists as well as field specialists on the subsidy program.
• Ensures that specialists have the skills necessary to provide accurate and quality customer service to the families served by the program.
• Collaborates with internal DCS staff and external stakeholders (integrated health plans) to troubleshoot issues involving behavioral health services for subsidy children such as delays in services, denials of 15 medically necessary behavioral health services, or difficulties with filling psychotropic medications due to non-clinical reasons.
• Confers with professionals in multiple state agencies to ensure children can receive required services timely.
• Assists families to develop appeals actions in cases where required BH services are not being provided or where any inadequate level of services are being provided.
• Coordinates the Complaint/Grievance process through Subsidy.
• Sends complaints/grievances from adoptive/guardianship parents to the Adoptions Manager to resolve.
• Coordinates with Attorney General (AAG) and Office of Administrative Hearings (OAH) on subsidy appeals.
• Gathers information for the appeal, consulting with the AAG, and testifies at the OAH hearing as required.

Knowledge, Skills & Abilities (KSAs)

• Arizona Health Care Cost Containment System (AHCCCS)/Medicaid Health Plan operations and requirements, including requirement of the federal Early Periodic Screening Diagnostic & Treatment (EPSDT) program
• Adoption/Guardianship Subsidy Program including Arizona Revised Statute, state and federal policies
• Health Care Administration as it relates to children in foster care, adoption, and guardianship
• Azaria Department of Behavioral Health Services (ADBHS) policies and procedures and Behavioral Health Services available under Medicaid
• Verbal and written communication
• Establishing and maintaining interpersonal, community and group relationships
• Interpreting a variety of data to include medical information
• Leading and mentoring
• Project management

Knowledge, Skills & Abilities (KSAs) Preferences

• A Bachelor's Degree in Social Work, Psychology or related field and 2+ years experience in Arizona's Behavioral Health System
• Knowledge of Medicaid behavioral health service array and the Child Family Team (CFT) process is preferred

Pre-Employment Requirements

• Must be able to secure and maintain clearance from DCS Central Registry
• The position requires driving or the use of a vehicle as an essential function of the job to conduct State business

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4:00 hours bi-weekly for the first 3 years
• Sick time accrued at 3:42 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Learn more about the Paid Parental Leave program here

Contact Us

• Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV
• For a complete list of benefits provided by The State of Arizona, please visit our benefits page