Mental/Behavioral Health Intake Analyst

About the role

We are looking for candidates who want to join our impact-driven organization and who share our passion for advancing integrated mental and physical healthcare and eliminating stigma by providing services to those affected by mental illness, substance use, intellectual/developmental disabilities, and emotional disorders. Our Intake Analysts help new individuals seeking mental health and substance use services at CNS Healthcare.

Responsibilities

• Ensure that the individual’s needs are identified and initially met through innovative and clinically effective methods.
• Provide program orientation and detailed information to new individuals.
• Complete all required admission paperwork: initial assessment and initial treatment planning as well as level of care assessment tools (LOCUS, CAFAS/PECFAS, DLA-20, etc.), NOMs and Substance Use Assessments.
• Assign newly admitted cases to the various levels of care and notify Team Supervisor of assignment.
• Participate in discharge planning with hospitals as needed.
• Congratulate local law enforcement agencies, jail systems, hospitals, Common Ground, and other external agencies to provide services for individuals who may be candidates for mental health services or jail diversion.
• Work with other provider agencies in addressing the needs of individuals preparing to transition from various systems to the outpatient adult system.
• Engage individuals into treatments that are frequently hospitalized, and those that continue to refuse treatment.
• Utilize formal and informal assessment practices in order to respond to the needs, desires and interests of individuals.
• Perform intake office coverage duties as assigned.
• Utilize motivational interviewing strategies to engage and provide service to individuals.
• Utilize a trauma-informed approach to deliver services.
• Complete all required documentation completely, accurately, and in accordance with CNS policy.
• Meet direct service productivity and documentation standards per agency and program expectations.
• Ensure that the CNS Healthcare standards of service are applied to interactions with individuals served, guests, and staff.
• Participate in and promote departmental and agency quality improvement initiatives.
• Assume responsibility for professional growth by current reading and attendance at educational programs and conferences.
• Maintain knowledge and compliance with established policies and procedures, corporate compliance program, code of ethics, applicable federal, state, and local laws and regulations, HIPAA standards, and other regulatory programs.
• Perform other related duties as assigned.

Qualifications

• Master’s degree in Social Work, Counseling, Psychology, or Marriage and Family Therapy.
• State licensure: Limited-Licensed Master’s Social Worker (LLMSW), Licensed Master’s Social Worker (LMSW), Limited-Licensed Professional Counselor (LLPC), Licensed Professional Counselor (LPC), Limited-Licensed Marriage and Family Therapist (LLMFT), Licensed Marriage and Family Therapist (LMFT), Temporary Limited-License Psychologist (TLLP), OR Limited-Licensed Psychologist (LLP).
• At least 3 years of full-time experience in the human services field.
• Valid and unrestricted Michigan Driver’s License.
• Reliable transportation and current proof of auto insurance.
• Working knowledge and understanding of mental illness, medications used in treating psychiatric disorders, and knowledge and experience with other interventions used to treat psychiatric disorders.
• Working knowledge of Person Centered Planning and clinical compliance practices.
• Working knowledge of conflict resolution and crisis intervention.
• Working knowledge of legal issues and civil rights applicable to providers of mental health services; such as commitment laws and procedures, duty to warn, duty to protect, guardianship, conservatorship, payee, Americans with Disabilities Act, the Mental Health Code.
• Proficient with computers and Microsoft office products.
• Proficient in the use of electronic health records (EHRs).
• Ability to work closely with persons with mental or physical limitations.
• Ability to understand and value cultural and ethnic differences, their alternatives perspectives, lifestyles, etc.
• Ability to write clear, concise reports and the ability to formulate and implement an effective treatment plan.
• Ability to work collaboratively and build positive working relationships.
• Ability to recognize the importance of collecting and reporting on outcome data.
• Ability to apply methods for measuring the multiple variables of treatment outcome.
• Ability to communicate effectively, professionally, and courteously.
• Ability to use discretion and judgmental when handling matters of a sensitive or confidential nature.
• Advanced time management, problem solving, customer service, interpersonal, and conflict resolution skills.

Benefits

Comprehensive medical insurance options
Employer-paid benefits including dental, vision, life, and short-term disability insurance
Retirement program with generous company default contribution and match
Generous PTO program starting at 18 days annually
16 paid holidays, including 3 floating holidays
Paid parental leave
Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more

Pay

The starting pay for this position is $57,600 - $74,400 for limited licensed candidates, and $61,850 - $80,150 annual salary for fully licensed candidates, and is based on non-discriminatory factors such as skills and experience.

Schedule

N/A