Property Preservation Specialist l - Hybrid

About the role

Dovenmuehle is a leading mortgage subservicing firm with several hundred financial institution clients nationwide. As a Property Preservation Specialist I, you will be responsible for managing property preservation tasks, including inspections, repairs, maintenance, and registrations.

Responsibilities

• Order property preservation work on vacant properties with outside contractors within required guidelines.
• Adhere to local ordinances in an ever-changing environment.
• Monitor work orders to ensure completion of maintenance in a timely manner and within applicable guidelines.
• Monitor vacant property, damaged property, and bad address reports, as well as managing Vacant Property Registrations/de-registrations.
• Order and monitor grass cuts, special inspections, and winterization needs.
• Actively communicate with vendors and investors about property work needs.
• Review daily reports to monitor property condition needs: understand and take appropriate actions when needed.
• Confirm the accuracy of vendor work both in scope and costs.
• Review with the vendor when inconsistencies are found.
• Timely and accurately update internal/external systems.
• Develop constructive and cooperative working relationships with clients and other employees from different teams and departments and maintain those relationships over time.
• Willingness to learn new skills and expand job knowledge, through various learning programs, as assigned by leadership.
• Organize and maintain a log of completed files.
• Cut checks, document, and pay unpaid utility bills.
• Comply with the Code of Conduct and regulatory training requirements.
• Successfully complete annual regulatory compliance training.

Requirements

• High School diploma or equivalent.
• Strong verbal communication skills.
• Problem solving skills and attention to detail/accuracy.
• Basic Excel skills.
• Good writing skills to document call data.

Preferred/Other Qualifications

• 2+ Years of customer service experience.

Benefits

• Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.
• Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.
• 401 (K) Plan with company match.
• Paid Vacation, Sick, Personal and Holidays.
• Physical Demands And Work Environment

Pay

Full time; Non-Exempt; 40 hours/week; Overtime as required.

Schedule

Hybrid - 1-2 days per week