Property Manager (High-Rise)
About the role
Lead the onsite team and oversee all activities to achieve budgeted leasing, occupancy, and financial goals at a metro-accessible luxury community in Arlington, VA. This role offers the opportunity to make a meaningful impact on both your team and Comstock’s growing portfolio while ensuring best-in-class customer service and alignment with Comstock’s brand standards and culture.
Responsibilities
- Lead, motivate, and train the onsite team to deliver first-class service and achieve corporate goals, core values, and departmental responsibilities.
- Oversee and manage the onsite lease-up process, ensuring prospects receive an exceptional experience from first contact through move-in.
- Partner with Comstock’s Marketing team to develop and execute marketing strategies, campaigns, and events tailored to a new luxury lease-up community, ensuring adherence to brand standards.
- Oversee daily leasing activity, pricing strategies, concession management, and market analysis.
- Promptly address and resolve resident concerns in a professional, solutions-oriented manner consistent with Comstock guidelines.
- Assist in preparing the property’s annual business plan and oversee daily operations to achieve budgeted leasing, occupancy, and financial goals.
- Support monthly financial reporting by completing variance reports, market analysis, accruals, and performance summaries.
- Oversee maintenance operations to ensure the property’s curb appeal reflects luxury standards and all routine maintenance is completed on schedule.
- Partner with construction and development teams to ensure a smooth transition from construction to operations, including unit inspections and punch lists.
- Manage vendor relationships, including signage vendors, to ensure lease-up marketing and wayfinding needs are met.
- Ensure the property complies with Company policies, procedures, and all state, local, and federal laws, including Fair Housing, ADA, FCRA, and employment law.
- Perform other duties as assigned.
Requirements
- High school diploma or equivalent required; college degree preferred.
- 4+ years of progressive experience in property management, with at least 2 years managing a lease-up at a Class A or luxury residential high-rise.
- 2+ years of supervisory experience with proven ability to lead, motivate, and develop a team.
- Strong financial acumen, including experience with budgets, financial statements, and variance reporting.
- Expertise in federal fair housing and applicable state/local laws.
- Proficiency in property management software (Yardi, RealPage, or similar), Microsoft Office, and digital marketing tools.
- Demonstrated experience in conflict resolution, customer service, and relationship management.
- Highly credible, trustworthy, and operates with integrity.
- A proactive, positive leader who holds themselves and their team accountable for excellence.
- Strong organizational, multitasking, and communication skills with attention to detail in a fast-paced environment.
Management Qualifications
- Outstanding mentoring, coaching, people and time management, and leadership skills.
- Ability to hire, direct, and supervise a strong team while cultivating a professional, friendly, and supportive atmosphere.
- Ability to motivate the team through personal character, consistency, vision, compassion, and recognition.
- Ability to clearly and effectively communicate expectations and ensure understanding by all team members.
- Ability to hold team members accountable to achieve Comstock’s corporate goals, core values, and departmental responsibilities.
- Exceptional oral and written communication, active listening, and organizational skills.
- Ability to demonstrate flexibility in dealing with complex problems or organizational change.
- Ability to define and resolve complex issues by evaluating options and implementing practical, business-minded solutions.
- Ability to effectively present information and respond to questions from senior and executive-level management.
- Strong budgeting and financial skills.
Benefits
- Competitive salary with bonus potential.
- Generous benefits package: Medical, Dental, Vision, 401K Match, Life Insurance.
- Career development opportunities for advancement within Comstock’s expanding portfolio.
- Annual professional development funds.
- Employee perks: Housing discount, commuter benefits, free parking and EV charging, parental leave program.
- Collaborative and friendly work environment.
Pay
Virginia compensation range: $85,000 USD – $100,000 USD. The range reflects a reasonable estimate considering skills, experience, training, licensure, certifications, and organizational needs. It does not reflect adjustments for geographic differentials. At Comstock, it is not typical for a new hire to start at or near the top of the posted range. Compensation is determined based on the unique circumstances of each candidate.
Eligibility to participate in a discretionary annual incentive program may be available, subject to its rules and dependent on individual and organizational performance.