Property Manager

About the role

Join our team and help us enrich the lives of our residents and our team members. We are currently seeking a qualified Property Manager for our Shangri-La Mobile Home Park located in 3526 N Cascade Ave Colorado Springs, CO 80907.

Responsibilities

• Provide excellent customer service towards residents, prospective residents, guests and local municipalities to help build and maintain relationships
• Work towards or maintain a 100% occupancy rate on a consistent basis
• Collect all rent and fees in a timely manner, including following up with specific residents on late rent payments
• Ensure 100% compliance to company home standards, including walking the community daily to assess compliance
• Manage an established property budget - not exceeding the amount allocated and maximizing the community's profitability
• Attend to community needs outside of normal business hours when emergencies arise
• Plan and execute quarterly resident events
• Set high standards for yourself and your team, manage to performance expectations
• Maintain the property office to required standards and ensure general office work is completed to deadline
• Perform prompt follow-up and follow-through on prospects and applicants
• Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines
• Be invested in the mission and vision of Riverstone Communities and the specific property you support

Requirements

• Bilingual in Spanish preferred
• 3+ years of experience within management, preferably in property management/mobile home property management
• 3+ years of proven excellent customer service experience through various methods - in person (verbally), over the phone (written), etc
• 3+ years of experience managing a successful team as well as vendor relationships
• Able to legally operate a motor vehicle with a valid driver’s license
• Able to be very active - walking, bending, standing and lifting up to 50 pounds
• Computer proficiency, including using the internet, Google or Microsoft programs and email, etc.
• Able to take initiative and seek out details and information

Benefits

• Salary: $59,000-$67,000 annually, plus bonus potential
• Medical, Dental, and Vision benefit plan offerings for you and eligible family members
• 401(k) retirement plan, with a company match
• 11 Paid Holidays Off, which includes getting your birthday off
• $50 monthly phone reimbursement
• Maternity/Paternity Leave
• Robust Paid Time Off (PTO)
• Wellness PTO
• The ability to provide feedback in many different forms to many different people
• A workplace that CARES about their team members, where you aren’t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better
• An inclusive culture offers countless opportunities beyond daily tasks, including involvement in committees, the training team, and town halls