Property Manager

About the role

The Property Manager at PeakMade Real Estate is responsible for the overall operation and profitability of a student housing property. This position will lead, motivate and mentor high-performing teams to provide a world-class living experience for our residents. As the onsite leader and decision maker, they will be responsible for successfully maximizing property income, occupancy and NOI. Our ideal candidate will be a financially savvy leader with strong industry knowledge and the ability to implement creative leasing strategies that will contribute to the property's success.

Personnel Management

• Manage high quality on-site staff through implementation of effective recruitment, training, coaching and development programs
• Effectively perform and document appropriate employee evaluations including, but not limited to, performance reviews and corrective action reviews, and termination paperwork
• Direct entire Turn process per Company policies and procedures

Strategic Leasing Management

• Effectively maintain product knowledge of property and competitors through consistent evaluation of market conditions and trends. Ensure leasing staff develops similar knowledge
• Effectively show, lease, and move in prospective residents
• Direct efforts to implement sales and marketing plans, which effectively maximize rental income and budgeted occupancy

Financial Management

• Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and recommend appropriate strategies and adjustments
• Develop yearly operating budgets/forecasts. Accurately prepare and convey all operational and financial data to the Regional Manager in a timely manner. Be responsive and receptive to owners' needs, goals, and objectives
• Monitor the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed

Customer Service

• Manage resident retention and service request follow-up programs
• Monitor service request turnaround and ensure the responsiveness of the maintenance staff

Administration & Risk Management

• Accurately complete required reports as outlined in the Peak policies and procedures as well as additional reports requested by owner and/or supervisor(s)
• Perform apartment inspections monthly as well as prior to move in and at move out
• Manage property risk effectively by communicating incidents and potential liabilities

Requirements

• Regular onsite presence is an essential function of this position and working full-time in office is required
• High school diploma or equivalent is required; college degree preferred
• Four (4)+ years' experience in property management required
• Two (2) years campus student housing management experience preferred
• Proven ability to perform in all areas of Property Management including people management, financial reporting, problem-solving, sales, maintenance and resident relations
• Ability to analyze and evaluate monthly financial statements and develop yearly operating budgets/forecasts
• Excellent verbal and written communication skills
• Working knowledge of Property Management software; Entrata highly preferred

Benefits

• Up to 12 weeks paid parental leave + one year of diapers, on us
• 15 days of PTO + 2 additional "Wellbeing Days"
• Wellness initiatives, health team competitions and reward programs through LiveWell Program
• 401(k) Match
• Employee Resource Groups
• Housing discount (varies by property)
• Mentorship program available
• Annual Leadership Conference
• Annual opportunity for Diamond Club Trip
• Commitment to leadership training and growth opportunities
• 10 Year Peakiversary Trip
• Additional rewards and recognition