Property Manager (High-Rise)

About the role

Lead the onsite team and oversee all activities to achieve budgeted leasing, occupancy, and financial goals at a metro-accessible luxury community in Charlotte, NC. This role offers the opportunity to make a meaningful impact on both your team and Comstock’s growing portfolio while ensuring best-in-class customer service and alignment with Comstock’s brand standards and culture.

Responsibilities

• Lead, motivate, and train the onsite team to deliver first-class service and achieve corporate goals, core values, and departmental responsibilities.
• Oversee and manage the onsite lease-up process, ensuring prospects receive an exceptional experience from first contact through move-in.
• Partner with Comstock’s Marketing team to develop and execute marketing strategies, campaigns, and events tailored to a new luxury lease-up community, ensuring adherence to brand standards.
• Oversee daily leasing activity, pricing strategies, concession management, and market analysis.
• Promptly address and resolve resident concerns in a professional, solutions-oriented manner consistent with Comstock guidelines.
• Assist in preparing the property’s annual business plan and oversee daily operations to achieve budgeted leasing, occupancy, and financial goals.
• Support monthly financial reporting by completing variance reports, market analysis, accruals, and performance summaries.
• Oversee maintenance operations to ensure the property’s curb appeal reflects luxury standards and all routine maintenance is completed on schedule.
• Partner with construction and development teams to ensure a smooth transition from construction to operations, including unit inspections and punch lists.
• Manage vendor relationships, including signage vendors, to ensure lease-up marketing and wayfinding needs are met.
• Ensure the property complies with Company policies, procedures, and all state, local, and federal laws, including Fair Housing, ADA, FCRA, and employment law.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent required; college degree preferred.
• 4+ years of progressive experience in property management, with at least 2 years managing a lease-up at a Class A or luxury residential high-rise.
• 2+ years of supervisory experience with proven ability to lead, motivate, and develop a team.
• Strong financial acumen, including experience with budgets, financial statements, and variance reporting.
• Expertise in federal fair housing and applicable state/local laws.
• Proficiency in property management software (Yardi, RealPage, or similar), Microsoft Office, and digital marketing tools.
• Demonstrated experience in conflict resolution, customer service, and relationship management.
• Highly credible, trustworthy, and operates with integrity.
• Proactive, positive leader who holds themselves and their team accountable for excellence.
• Strong organizational, multitasking, and communication skills with attention to detail in a fast-paced environment.

Management Qualifications

• Outstanding mentoring, coaching, people and time management, and leadership skills.
• Ability to hire, direct, and supervise a strong team while cultivating a professional, friendly, and supportive atmosphere.
• Ability to motivate the team through personal character, consistency, vision, compassion, and recognition.
• Ability to clearly and effectively communicate expectations and ensure understanding by all team members.
• Ability to hold team members accountable to achieve Comstock’s corporate goals and core values.
• Exceptional oral and written communication, active listening, and organizational skills.
• Flexibility in dealing with complex problems or organizational change.
• Ability to define and resolve complex issues by evaluating options and implementing practical, business-minded solutions.
• Ability to effectively present information and respond to questions from senior and executive-level management.
• Strong budgeting and financial skills.

Benefits

• Competitive salary with bonus potential.
• Generous benefit package: Medical, Dental, Vision, 401K Match, Life Insurance.
• Career development opportunities for advancement within Comstock’s expanding portfolio.
• Annual professional development funds to fuel your growth.
• Employee perks, including:
  • Housing discount
  • Commuter benefits
  • Free parking and EV charging
  • Parental leave program
• Friendly work environment that values collaboration.