Property Management Assistant

Benefits

• Company parties
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance

Benefits and Perks

Competitive salary
Access to professional development opportunities
Health, dental, and vision benefits, plus paid time off
Opportunity to work with a collaborative and supportive team environment

Property Management Assistant

Responsibilities

• Serve as main tenant contact after move-in for service issues, complaints, questions, and community rules.
• Cookordinate maintenance requests with the Maintenance Coordinator and Maintenance Director and communicate status updates to residents.
• Manage lease renewals: send renewal offers, track responses, coordinate pricing and terms, and update the system with new lease details.
• Assist with delinquency follow-up and payment plans in partnership with the Accounting Assistant and Portfolio Managers.
• Handle behavior and noise complaints, issue lease violation notices, and support eviction coordination (downloading reports, submitting to attorneys, documenting the file).
• Communicate inspections, pest control, and routine services to residents via email, portal, and posted notices.
• Complete or support move-in and move-out inspections as needed and ensure notes, photos, and charges are properly documented.
• Maintain accurate resident records, notes, and tasks in Buildium and other internal systems.
• Support Section 8 compliance, including recertifications, inspection follow-up, and rent increase requests.
• Provide general administrative support to Portfolio Managers (owner updates prep, reports, scheduling, and follow-ups).

Qualifications

• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to multitask and stay on schedule.
• Proficiency with Microsoft Office or Google Workspace.
• Property management experience preferred, but not required.
• Preferred: Experience with property management software.
• Familiarity with leasing, maintenance coordination, or bookkeeping.