Property Management Assistant

Key Responsibilities And Duties

• Answering phone calls, emails, and text messages.
• Aiding residents, owners, vendors, and prospective tenants.
• Cooking and following up on maintenance requests.
• Visiting properties as needed for inspections, lockbox installation, signage, and other field tasks.
• Aiding with leasing activities and move-in/move-out coordination.
• Maintaining online property listings and assisting with marketing and social media.
• Maintaining accurate records and completing administrative tasks.
• Aiding with special projects and supporting the day-to-day operations of the property management department.

Qualifications And Requirements

• A high school diploma or equivalent.
• One to two years of relevant experience, preferably in property management or the construction industry.
• Excellent customer service and communication skills.
• Proficiency in Microsoft Office products, including Excel, Word, and Outlook.
• Strong organizational and time management skills.
• Ability to prioritize tasks and adapt in a fast-paced environment.
• A positive attitude, dependability, and willingness to learn.
• A valid driver’s license and reliable transportation.

Preferred Qualifications

• Property management or real estate experience.
• AppFolio Property Manager experience.
• Social media, marketing, or administrative experience.

Physical Requirements

• Ability to sit, stand, walk, climb, reach, bend, kneel, and/or balance up to eight+ hours a day.
• Ability to drive during the work shift from location to location for business purposes.
• Repetitive use of hands in a construction/property environment; working with property equipment and tools, feeling or reaching for objects and tools.
• Hearing and talking with several people during most of the work shift.
• The use of varying vision abilities, such as close vision, peripheral, depth, and adjusting focus.
• Ability to lift and carry items up to 25 pounds.
• Ability to work outdoors, tolerating various temperatures and weather conditions.
• Ability to physically navigate and perform daily tasks in a standard office setting.
• Ability to move around in all work areas independently, or without external help.

Professional Traits

• Honest – maintains integrity and trustworthiness.
• Resourceful – finds creative solutions to problems.
• Dynamic – energetic and adaptable.
• Results-oriented – focuses on achieving measurable outcomes.
• Self-starter – takes initiative and works independently.
• Motivated – demonstrates drive and ambition.
• Reliable – can be counted on to complete tasks.
• Efficient – works effectively and saves time.
• Fast learner – quickly grasps new information.
• Team player – collaborates effectively with others.
• Listens – attentively hears and understands.
• Disciplined – maintains focus and organization.
• Optimistic – approaches situations with a positive outlook.

Note

The Job Description should not be interpreted as exclusive, as the job may occasionally require other duties to be done as may be seen fit by the Manager. This is in no way a complete representation or list of all jobs that may be required, and the Company reserves the right to change or amend such job description as may be required by Management from time to time.