Property Management Assistant

Responsibilities

• Assists in the access badge and parking management of the LAUSD Administrative Headquarters building by reviewing and verifying badge and parking requests, reviewing parking allocation assignments, and inputting key card requests in the parking and access system.
• Maintains and updates confidential occupant information records such as work location changes and new vehicle information.
• Prepares reports related to access key card information, parking fees, and the subsidy program.
• Responds to calls from building occupants regarding various maintenance issues and requests and creates trouble call tickets.
• Collects, consolidates, and prepares invoices related to parking fees.
• Validates request forms from departments and issues validation stickers as needed.
• Surveys building parking lots and issues parking violation notifications to occupants.
• Assists in troubleshooting badge and parking issues.
• Checks and tests key cards and building key card readers on various floors and stairwells and reports any necessary repairs.

Requirements

• Graduation from high school or evidence of equivalent educational proficiency.
• One year of commercial property management experience related to operations management, property maintenance, or tenant relations.
• Valid California driver license and availability of private transportation, or ability to utilize an alternative method of transportation.
• Ability to stand, walk, and climb stairs.
• Travel to locations throughout the District is required.

Desired Qualifications

• Maintains positive occupant relations and delivers outstanding customer service.
• Self-motivated, highly organized, and professional with excellent telephone etiquette.
• Able to manage multiple priorities in a fast-paced work environment.
• Prioritizes work and demonstrates a strong sense of urgency in response to occupants' needs.
• Adapts to changing priorities on short notice.
• Anticipates needs and follows up proactively.
• Exercises excellent time management skills and attention to detail.
• Exhibits strong writing and communication skills with a problem-solving mindset.
• Prepares daily reports for clear communication and record-keeping.
• Tracks and manages work orders.
• Follows up to ensure occupants' concerns and services are resolved.