Property Manager Assistant

Key Responsibilities

• Assist Property Managers with daily operational tasks
• Communicate professionally with tenants, owners, and vendors via phone, email, and property management software
• Log, track, and follow up on maintenance requests and work orders
• Maintain accurate property records, notes, and documentation
• Support leasing, maintenance, and accounting coordination
• Utilize AppFolio for tenant and owner communications
• Work order management
• Inspection documentation
• Leasing & Showings
• Schedule and conduct property showings for vacant units
• Communicate rental criteria consistently and in compliance with Fair Housing laws
• Aid in application coordination and move-in scheduling
• Inspectments
• Conduct and document move-in inspections
• Move-out inspections
• Routine inspections
• Upload photos, notes, and reports accurately and timely
• Identify maintenance issues and report findings to Property Management
• Vendor Coordination
• Coordinate access for vendors and contractors
• Follow up on job completion and timelines
• Communicate professionally and document vendor interactions

Required Qualifications

• Prior experience in property management (required)
• Full-time availability
• Bilingual: English & Spanish (required)
• Familiarity with AppFolio or similar property management software
• Strong written and verbal communication skills
• Ability to multitask and manage deadlines in a fast-paced environment
• Valid California Driver’s License with reliable transportation
• Comfortable conducting property showings and inspections in the field
• Basic understanding of maintenance coordination and leasing workflows
• Knowledge of and ability to operate within: California Housing Law, California Civil Code related to landlord-tenant relations, Federal & State Fair Housing Laws
• Ability to treat all applicants, tenants, and vendors fairly, consistently, and without discrimination
• Authorized and approved to work legally in the State of California

Preferred Qualifications

• Experience with multi-family properties
• Experience with inspections and condition reports
• Strong organizational and documentation skills
• Professional, calm, and service-oriented demeanor
• Comfortable conducting property showings and inspections in the field