Project Supervisor

About the role

Restoration Management Company expects each and every employee to embrace and apply in their daily activities the following company CORE VALUES: Team Spirit, Integrity, Quality, Humility and Safety. These, in addition to the requirements listed below, are essential to the success of your career with Restoration Management Company.

Responsibilities

• Takes direction from the Project Manager and ensures assigned jobs are scheduled and completed timely.
• Conducts job site visits and quality checks the work performed by crews.
• Reviews and confirms job schedules with the Project Manager to identify staffing needs, equipment, logistics, and timelines.
• May be responsible for ordering and maintaining appropriate levels of supplies and material for the branch/department.
• Coordinates crews, assigns, and oversees completion of work based on approved schedules.
• Collaborates with Project Coordinators in the dispatching of crews during peak time.
• Confirms job hours and documentation are accurately accounted for on work orders and submits accordingly.
• Supports Project Manager in providing direction, support, and assistance to the crews to help complete projects.
• Provides timely work status updates and recommendations to Project Coordinators, Project Managers, and Branch/Department Manager.
• Performs mitigation work at job sites where necessary (depending on assigned department).
• Responsible for the housekeeping of the warehouse and vehicles (depending on branch/department).
• Trains branch/department employees on production processes and procedures, as well as safety guidelines.
• Promotes company core values, policies and procedures, ensures adherence and reports deficiencies accordingly.

Requirements

• Proven experience in leading crews (8 or more) in projects in restoration/mitigation industry.
• Effectively communicate in English, orally and in writing, with employees, customers, and other departments within the company to complete duties or jobs.
• Must have a valid Driver’s License.
• Bilingual (English/Spanish) a plus.
• Proficient in supervising a group of approximately 20 employees.
• Travel intra or out-of-state for an undetermined amount of time (voluntarily).
• Working knowledge with other software applications (MS Office which includes Outlook, MS Word and Excel).
• Industry related certifications desirable (NIDR and IICRC).
• Provide hands-on coaching, mentoring, and skills development in the field; conduct regular one-on-one training sessions and competency assessments.
• Prepare teams for training refresher courses; ensure all staff follow regulatory and company safety requirements.

Safety Requirements

• Adhere to all local, state, and federal safety regulations, including OSHA and EPA standards.
• Required PPE may include gloves, masks, goggles, hard hats, and safety footwear. All employees must wear PPE as required for their specific roles and job site conditions.
• Successfully complete a pulmonary function test, including a respirator fit test, to ensure their ability to safely utilize the designated respirator selected for the role.
• Potential exposure to physical hazards, including vibration from equipment, the risk of falls in the workspace, exposure to extreme temperatures, and high noise levels.
• Work may involve exposure to various chemicals, including solvents, adhesives, paints, and cleaning agents. Proper use, handling, and storage of these materials are essential to maintain a safe work environment.
• Work may involve exposure to biological hazards, such as mold, bacteria, and other pathogens commonly found in restoration environments.
• Complete all mandatory safety training sessions, including but not limited to hazard communication, emergency response, and safe equipment handling.
• Ability to identify and immediately report any unsafe conditions, hazards, incidents or injuries to supervisors without fear of retaliation.
• Familiarize yourself with emergency procedures relevant to your specific job site, including evacuation routes, and emergency contacts.

Physical Requirements

• Lifting and Carrying: Ability to lift and carry materials or equipment weighing up to 50 lbs. regularly and up to 100 lbs. with assistance.
• Ability to perform tasks that require walking, bending, reaching, crouching, kneeling, climbing, squatting, crawling, lifting above shoulder, reaching, and twisting.
• Prolonged sitting or standing required (in office, driving and/or at job sites). Regular alternating between sitting and standing.
• Continuous repetitive motion and tasks involving L/R hand movement (computer/mouse), wrists, or arms (e.g., typing, data entry).
• Capacity to operate machinery and tools as required by job tasks, which may involve fine motor skills and hand-eye coordination.
• Requirement for clear vision (e.g., close work, computer use, eye-hand coordination).

Working Conditions

• Office Environment: Indoor office setting for corporate roles, including working with standard office equipment (computers, phones, printers). May involve regular meetings (in person or via Zoom) and collaboration with team members.
• Field Environment: Outdoor fieldwork at restoration sites, which may include residential, commercial, or industrial properties. Duties may involve exposure to different weather conditions (sun, rain, snow, heat).
• Hazardous Environments: Potential exposure to hazardous materials, chemicals, or contaminants specific to restoration work, requiring strict adherence to safety protocols and use of PPE.
• Work after hours and weekends given 24/7 business operations.
• Travel to and from job sites, requiring the use of company and/or personal vehicles. Possibility of attending out-of-town trainings, meetings, or conferences.