Project Manager - Public Safety

Key Responsibilities

• Serve as a governance lead across the Public Safety Consulting Services (PSCS) portfolio, ensuring consistency, quality, and efficiency in delivery approaches, tools, and processes.
• Establish and continuously improve standard operating procedures, templates, and best practices across proposal development, project delivery, and reporting.
• Partner with leadership to monitor portfolio performance, identify risks, and implement mitigation strategies.
• Support and coordinate proposal development efforts, including content strategy, compliance, and submission timelines.
• Collaborate with subject matter experts (SMEs) to develop compelling, high-quality technical content and differentiators.
• Support business development activities, including pipeline tracking, opportunity qualification, and capture planning.
• Contribute to business development lifecycle activities.
• Provide hands-on support and oversight across multiple concurrent projects, ensuring alignment with scope, budget, and schedule.
• Develop and maintain project plans, track milestones and deliverables, and proactively manage risks and dependencies.
• Maintain project performance and report on status, risks, and key outcomes to internal leadership.
• Accountable for contract lifecycle and invoicing.
• Coordinate and optimize utilization of internal staff and external SMEs across projects and pursuits.
• Own subcontractor bench management and capacity planning to align resources with pipeline demand.
• Facilitate collaboration across service lines to bring integrated solutions to clients.
• Serve as a key internal and client-facing liaison, ensuring clear communication and alignment across stakeholders.
• Support client engagement activities, including onboarding, meetings, presentations, workshops, and executive-level communications.
• Contribute to strengthening long-term client relationships and identifying opportunities for expansion.

Required Skills

• Strong analytical and problem-solving capabilities, including the ability to synthesize complex data into actionable insights.
• Excellent written and verbal communication skills, with experience producing executive-level deliverables.
• Advanced organizational and project management skills, with the ability to manage multiple priorities simultaneously including influencing and leading delegation.
• Prominent ability to operate both independently and collaboratively in a cross-functional team environment.
• Strong attention to detail and commitment to quality.
• Proficiency in Microsoft Office Suite, including advanced Excel capabilities.
• The ability to quickly learn new tools, platforms, and consulting methodologies.

Required Qualifications

• Bachelor’s degree in public administration, business, healthcare, fire administration, or a related field (or equivalent experience).
• 7+ years of experience in public safety consulting or a related professional/field services environment with supervisory responsibility.
• Demonstrated experience supporting or leading proposal development, project management, and client delivery.
• Proven track record of delivering projects on time and within budget.

Preferred Qualifications

• PMP, CMP, or other relevant project management certification.
• Prior experience in a consulting firm or professional services environment.
• Comprehensive knowledge of fire and EMS industry operations including applicable standards and best practices.