Project Manager, Customer Facing

About the role

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Responsibilities

• Plan, manage and monitor projects from concept through implementation, ensuring timely delivery and high-quality outcomes
• Oversee day-to-day operations for assigned projects, building consensus among stakeholders to achieve successful implementation
• Establish and apply project management processes to deliver projects on schedule, within budget and to leadership expectations
• Meet with internal customers to provide status updates, gather feedback and report on project progress
• Handle multiple projects simultaneously, tracking costs, performance and service levels to ensure objectives are met
• Analyze and interpret project data to support decision-making and continuous improvement
• Perform additional tasks as requested to support project and business needs

Requirements

• Education: Bachelor’s degree in related field or equivalent work experience
• Experience: 2+ years of project management experience
• Skills: Read, write, and speak English clearly and professionally with employees, customers and suppliers in person, by phone and in writing; strong prioritization and organizational skills for managing multiple projects and assignments; develop effective working relationships with peers and project members; effective critical thinking skills; proven ability to perform in a fast-paced environment; proficient in using computers and software applications, including Microsoft Project; skilled in analyzing and interpreting data

Qualifications

• PM Tools: MS Project, JIRA, Tableau, Visio, and Gantt tracking.
• Voice, Data Services, Video Systems, Network Security and Managed Services.
• Telecommunications.
• Outside Plant / Construction.
• Education: Project Management certification or completion of a recognized project management curriculum

Benefits

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Pay

Details TBD

Schedule

Office environment; some travel required