Project Manager

About the role

You will make a difference here. From helping clients solve the needs they have, helping our company grow and prosper.

Responsibilities

• Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site
• Completes assigned jobs according to company processes, maintains quality control within the budget of each job
• Maintains records of personnel and resources used on projects and communicates all billable events to others
• Inspects and scopes jobs onsite and works with Project Manager/Crew Chief/Lead Tech on scope of job
• Documents / reviews loss with clear and descriptive job photos and uploads into operating system/software
• Communicates conversations and key information on the job using the notes feature in required software
• Explains drying process and next steps to resolution in person to customers using printed materials as a guide
• Interfaces with adjusters and customers in person, over the phone, and virtually to resolve issues and answer questions about the loss
• Moves up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects
• Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required
• Express or exchange ideas with others and receive and act on detailed information given
• For safety reasons, respirators, which are used in certain situations, must be able to seal to your face
• Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating

Requirements

• High school graduate or equivalent, college degree preferred
• Strong knowledge of insurance restoration and or construction industry
• Valid Driver's License and satisfactory driving record
• Able to work independently or work with/lead a team
• Exhibit professionalism, maturity, and the willingness to serve the customer
• Experience managing teams of 2 or more
• Experience with entering data using a tablet or mobile phone
• Strong verbal and written and communication skills
• Strong problem solving and customer service skills
• Must be able to prioritize activities and meet deadlines

Qualifications

• Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects
• Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required
• Express or exchange ideas with others and receive and act on detailed information given
• For safety reasons, respirators, which are used in certain situations, must be able to seal to your face
• Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating

Skills

• Basic understanding of building materials, flooring and other materials affected by wind, water, fire, smoke and other property damage causes

Benefits

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Company Information

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.