Project Manager

About the role

We are seeking a hands-on Project Manager with strong product delivery experience to lead a high-profile technology initiative focused on consolidating an enterprise ServiceNow portal ("NEE4U"). This role is not a traditional PM—we need someone who can operate at the intersection of Project Management, Product Delivery, and User Experience, while confidently holding both delivery teams and the Product Owner accountable.

Responsibilities

• Drive end-to-end delivery of a technology-focused product initiative, from planning through release
• Partner closely with the Product Owner while providing healthy pushback, guidance, and accountability to ensure scope, priorities, and timelines stay on track
• Manage hybrid Agile/Waterfall delivery, adapting methods as needed to meet release goals
• Own delivery execution including:
• Tracking timelines, milestones, and deliverables
• Managing Jira tickets, backlogs, and outstanding dependencies
• Monitoring team-level commitments and progress
• Oversee and coordinate a blended delivery team consisting of:
• 4–5 internal core team members
• Third-party vendor teams
• Ensure all components tied to each product release are aligned, including testing, change management, communications, and readiness
• Collaborate across IT and HR stakeholders to deliver a centralized, user-friendly portal experience
• Step in where needed—this is a "roll-up-your-sleeves" role focused on getting the product successfully launched

Requirements

• Proven experience as a Project Manager with product launch or product rollout experience
• Background as a Product Owner transitioning into a PM role, or a PM who has partnered closely with Product Owners on user-facing products
• Strong understanding of user experience-driven products (not just Agile ceremonies)
• Experience delivering IT or technology products in an enterprise environment
• Hands-on experience using Jira to track work, manage tickets, and monitor delivery health
• Ability to confidently push back, ask tough questions, and enforce accountability across teams

Qualifications

• CSPO or similar product-focused certification (nice to have)
• Experience with hybrid Agile/Waterfall environments (nice to have)
• Exposure to ServiceNow projects (nice to have)
• Change management or release management experience (nice to have)

Skills

• Proven project management skills
• Strong communication and collaboration abilities
• Experience with Jira and other project management tools
• Understanding of user experience-driven products
• Experience in an enterprise IT environment

Benefits

• Competitive compensation package
• Flexible work schedule
• Professional development opportunities

Pay

$55-63/hr

Schedule

Onsite 5 days per week