Project Manager

Specific Responsibilities And Duties

• Customer/Account Servicing
• Singles point of contact for the customer for all project communications
• Professional customer interface and client relations throughout the project
• Customer sign-offs, approvals, and formal paperwork
• Aids in establishing fees, developing quotes/presentations, and making presentations to the customer
• Project Planning, Coordination, and Management
• Establishes overall project scope and manages dealer/manufacturer team to ensure a coordinated effort
• Directs, coordinates, and manages task assignments and completion for the entire dealer team
• Develops work plan, schedule, and logistics based on overall project parameters, project schedule and scope, and customer’s goals
• Aids in establishing fees, developing quote/presentation and makes the presentation to customer
• Coordinates with client and all third-party firms (A&D firm, contractor, cabling vendor, building manager, electrician, and other trades, client’s facility and IT groups, movers, etc.)
• Project Administration
• Maintains detailed project documentation, including documentation of key project decisions and customer/project requests/revisions
• Timely, formal written communications throughout the project to the client, dealer, and project team
• Manages accurate and detailed record-keeping, including receiving documentation, timesheets and contract adherence, sign-offs and approvals, key decision records, etc.
• Project Implementation
• Aids in the preparation of the quote, the development of the proposal, and the presentation to the client
• Reviews technical services’ plans and specifications for accuracy, completeness, and correct product application
• Coordinates with customer service for order entry notes and product delivery schedules
• Reviews ship dates for adherence to original requirements
• Interfaces with factory, as necessary, regarding shipping schedules and special instructions for manufacturing/shipping
• Installation/Implementation
• Supervises site installation, including the performance of work, installation administration, and timeliness of task completion
• Ensures field paperwork is complete and delivered in a timely manner
• Punch, Invoicing & Project Close-Out
• Walks project; responsible for punch list resolution
• Confirms project completion and ensures all invoicing is timely and accurate
• Manages all final project close-out requirements, including lien releases, contract requirements, client sign-offs, etc.

Contract Furniture/Technical Skills

• A strong product and technical knowledge, including applicable building codes, correct product application, custom applications, and pricing, price estimating and solicitation, electricity, and cabling, etc.
• Ability to produce takeoffs, specifications, and order ready documentation if required
• Strong knowledge of all aspects of contract furniture management, including account management, project management, order preparation, order management, installation, relocation, and contract furniture administration
• Working knowledge of interior construction, interior design, moves and relocations, trucking, furniture manufacturing, and shipping, building management, and current workplace issues

Compensation And Benefits

• Salary, plus team performance-based bonus
• Competitive benefits package, including health, dental, life insurance, and paid vacation
• Opportunity for professional development and career advancement

About the Role

PeopleSpace is a market leader, providing workspace strategy, contract office furniture, custom solutions, and architectural wall products. We have over 26 years of success in creating environments to improve the well-being, culture, engagement, and retention of both our client’s employees and our team members. As one of Haworth’s top global dealerships, we boast the largest dealership footprint on the West Coast with five Customer Experience Centers. PeopleSpace is a dynamic and rising organization that provides great upward mobility for individuals who are looking to learn, grow and find a long-term home. We offer great benefits and foster an inspired company culture based on our core values.

Qualifications

We are seeking a highly organized and detail-oriented individual with a passion for contract furniture management. This person will be responsible for managing all aspects of assigned contract furniture projects, from inception to final close-out and invoicing. They should have a strong background in contract furniture management, including account management, project management, order preparation, order management, installation, relocation, and contract furniture administration. A strong product and technical knowledge, including applicable building codes, correct product application, custom applications, and pricing, price estimating and solicitation, electricity, and cabling, is essential. Additionally, they should have excellent communication skills, be able to manage multiple tasks simultaneously, and possess a positive attitude towards teamwork and collaboration.