Project Manager

About MCU

Municipal Credit Union (MCU) has been providing affordable financial products and convenient services to over 600,000 members since 1913. Our mission is to help hard-working New Yorkers build better tomorrows, and we strive to be the most loved financial institution in New York.

Overview

The Project Manager plays a critical dual role in strengthening enterprise project governance while delivering successful project outcomes. This position is responsible for enforcing PMO standards, controls, and stage-gate requirements across the portfolio, while also leading assigned projects end-to-end.

Responsibilities

• PMO Governance & Framework Oversight
• Operationalize and enforce the PMO governance framework across assigned projects and programs.
• Ensure adherence to PMO standards, methodologies, documentation requirements, and stage-gate controls.
• Maintain independent oversight of required project artifacts including charters, business cases, financial approvals, RAID logs, decision logs, and change documentation.
• Escalate governance non-compliance, control gaps, or material risks to PMO leadership and appropriate governance forums.
• Support portfolio-level processes including project intake, prioritization, dependency management, resource alignment, and structured escalation.
• Identify systemic delivery risks, recurring control weaknesses, and emerging portfolio trends; provide early warning insights to leadership.
• Prepare governance materials and decision-support reporting for steering committees and portfolio review forums.
• Partner with PMO leadership to continuously enhance governance processes, tooling, and maturity.
• Project & Program Delivery
• Lead assigned projects from initiation through closure in accordance with approved scope, schedule, budget, and quality standards.
• Develop and maintain comprehensive oversight of enterprise project plans, schedules, milestones, and financial forecasts.
• Facilitate project ceremonies and governance checkpoints appropriate to the delivery methodology in use, including Agile, Waterfall, or Hybrid approaches.
• Proactively manage risks, issues, dependencies, and changes; assess cumulative impact and escalate when appropriate.
• Cook up cross-functional teams to ensure alignment, accountability, and sustained execution momentum.
• Monitor and report on project financials including budget adherence, vendor spend and forecast variance.
• Partner with Finance to validate financial assumptions, capital versus expense treatment, and budget controls where applicable.
• Stakeholder & Communication Management
• Serve as a central coordination point between business units, technology teams, and PMO leadership.
• Provide clear, concise, and timely reporting at both project and portfolio levels.
• Translate governance requirements into practical guidance for delivery teams.
• Present structured updates, risk insights, and recommendations to senior leadership and executive forums.
• Build trusted relationships that balance accountability, collaboration, and transparency.
• Reporting, Metrics & Continuous Improvement
• Produce comprehensive project and portfolio reporting highlighting health indicators, trends, financial status, and emerging risks.
• Analyze delivery performance and governance adherence data to identify improvement opportunities.
• Support enterprise-level reporting that connects project execution performance to strategic objectives.
• Contribute to PMO maturity initiatives including tooling enhancements, process optimization, and governance refinement.
• Support onboarding and coaching of project managers on PMO standards, governance expectations, and best practices.

Qualifications

• Bachelor’s degree in business administration, project management, finance, or related field OR minimum five (5) years of experience in project management, PMO governance, or program delivery roles.
• Financial institution experience required.
• Experience in banking, lending, operations, or regulated financial environments strongly required.
• Demonstrated experience operating within a structured PMO governance framework.
• Proven ability to manage cross-functional initiatives involving business and technology stakeholders.
• Strong facilitation and executive communication skills, including experience presenting to senior leadership.
• Experience with enterprise portfolio management tools and advanced proficiency in Microsoft Office applications.
• Ability to work independently, exercise sound judgment, and manage competing priorities.
• PMP certification required.