Project Manager

Job Responsibilities & Duties

• Responsible for significant proposal development and the administrative functions of establishing new customers, repeat and non-repeat work, and emergency services.
• Provide the development of information in such a format to provide ease into order entry: providing accurate and timely entering of orders from external and internal customers.
• Performs coordination of assigned projects and ongoing events for the Operations department.
• Aids management with focus on coordinating the delivery of MEI’s service offerings, including coordination of all information and documentation necessary to effectively and efficiently complete the work; communicating with customers, supervisors, service technicians and drivers; preparing necessary permits; developing estimates; quotes; waste profiles; manifests, coordinating logistical arrangements; and scheduling through the dispatch.
• Works with all customer contact personnel to ensure identification of all customer requirements on each job.
• Evaluates all options to execute each job considering MEI and outside factors to meet customer requirements.
• Obtains outside costs where appropriate to adequately cost each job.
• Prepares quotes ensuring all anticipated costs are included and appropriate margins per company expectations.
• Follows all regulatory / safety policy requirements when quoting / executing all jobs.
• Consults with internal customers (Dispatch, Field Service, and Facility) to ensure all quotes are thorough and executable for each job.
• Oversees execution of each job, guiding dispatch, field service and consulting with the external customer as needed.
• Sure all changes for each job are documented, approved, billed.
• Acts as a liaison within MEI to ensure all areas serving the external customer are working toward the same outcome. (Sales, Customer Service, Dispatch, Field Service, Facility)
• Provides feedback to Sales regarding any customer issues / future needs.

Qualifications

• Hazardous Waste Characterization and Profiling experience.
• Self-motivated, well organized and demonstrates an ability to influence others.
• Excellent organizational, communication, and teamwork skills along with the ability to work independently.
• Proficient computer skills in Excel, Word, and PowerPoint; Dynamics SL and Dynamics CRM are a plus.
• Excellent phone communication and interpersonal skills.
• Able to meet changing deadlines and special requests.
• Work well under minimal supervision and work well with a team.
• Customer Service Oriented.
• Attention to detail.
• Credibility to lead change and passion for continuous improvement.
• Proficiency in communicating effectively both verbally and through written material.
• Ability to clearly communicate technical information to non-technical audiences.
• Demonstrated ability to effectively present to all levels of the organization.
• Comfortable with ambiguity; flexible and adaptable.
• Strong critical thinking and analytical skills.
• Driven and motivated to get results; takes initiative; follows through on deliverables.
• Exhibits confidence and the ability to lead teams and coach peers.
• High standard of personal and professional integrity.
• Ability to design, lead, develop, and implement medium to complex programs and procedures.
• Capacity to understand and report on factors that influence the daily productivity and effectiveness of MEI’s delivery and service operations.
• Ability to guide, train, and motivate assigned personnel.
• Excellent time management and organization skills.
• Able to work under stressful work conditions and have good problem-solving ability.
• Good multi-tasking ability.
• Ability to identify problems and provide good solutions for the same.
• Have a flexible attitude.

Education and Training

• Bachelor of Science degree is required, or ten (10) years Environmental Services industry experience is desired but will consider previous knowledge of a service industry, the waste industry or transportation business.