Project Manager
Job Summary
The Project Manager manages all aspects of client projects throughout their entire lifecycle while ensuring the timely delivery of quality service within budgeted constraints.
Principal Duties & Responsibilities
Project Management (35%)
Develops proposals and obtains the buy in from the involved business unit owners
Directs and manages projects throughout its entire lifecycle
Defines project scope, goals and deliverables that support business goals in collaboration with key stakeholders
Proactively manages changes in project scope, identifies potential crises and devises contingency plans
Secures appropriate resources, in collaboration with the Department Manager, in order to meet deadlines
Implements best practices and tools for project execution and management
Manages changes in project scope, identify potential crises and devises contingency plans
Provides regular feedback to senior management and organization at large
Makes strategy changes, adjustments or improvements to the original plan if project requires
Identifies problems outside procedural structure and recommends procedural changesClient Management (30%)
Builds, develops and grows the client relationship vital to the success of the project
Reports new opportunities to the Sales department
Sets and manages client expectations and adjust the plan as necessary
Provides status reports to the PMO Manager on project progress to client on regular basis
Communicates effectively with clients to identify needs and evaluates alternative business solutionsPerformance Management (15%)
In collaboration with the department manager, forms a team of experts required for effective completion of the project and assigns specific roles to all the team members
Communicates job expectations and deadlines in such a manner to ensure achievement of the projects goals
Sets and continually manages project expectations with team members
Identifies and resolves issues and conflicts within the project team
Coaches, trains, mentors, motivates and supervises project team members and contractors and influences them to take positive action and accountability for their assigned work
Interacts with cross-disciplinary teams, including product designers, interaction designers, engineers, graphic designers, strategists and visualization designers
Evaluates time spent on projects to help monitor and improve office productivity
Seeks to improve internal processesProject Accounting (10%)
Analyzes project profitability, revenue, margins, bill rates and utilization
Proactively monitors monthly reconciliation of accrued project revenues/expenses and administers invoicing requests
Forecasts income based on existing and future projects
Ensures the project is completed within the estimated budget
Reviews time and expense submission before approval
Is responsible for accurately projections for the monthly forecastBusiness Development (10%)
Attends sales calls to assist in promoting the company
Develops and delivers client proposal / SOW’s
Defines, expands and articulates the companies depth of expertise
Plays an active role in growing the client base as an ambassador of the company brand
Maintains awareness of new and emerging technologies and the potential application on client engagements
Qualifications
Education/Experience
Knowledge and skills at a level normally acquired through the completion of a Bachelor’s degree in business or related field.
3-5 years of professional project management experience within the product development of a corporate or consulting environment.
Relevant industry experience a plus.Licenses/Credentials/Certifications
Project Management certification preferredSkills/Specialized Knowledge/Abilities
Strong understanding of: Microsoft Office/Project, Adobe Creative Suite (Photoshop, Illustrator)
Superior project management skills: planning, organizing, securing, and managing resources to achieve specific goals
High attention to detail in striving for excellence in the form's work product and client service
Skilled at planning, coordinating and directing the work of subordinate staff
Skilled at leveraging the experience, expertise and work of others
Ability to maintain rational and objective demeanor/actions when faced with stressful and/or emotional situations
Proven experience building and fostering growth and development of a design/production team
Demonstrated ability of maximizing limited resources to grow the capabilities and financial success of the business
Strong management skills: analytical, time management, collaboration, decision making, organization, planning, problem-solving, presentation and negotiating
Ability to establish credibility with management, staff and clients and affect meaningful change
Proven success managing competing demands and balancing multiple priorities while ensuring deadlines are met
Capable of solving technically challenging static and dynamic problems in a collaborative context
Proven ability to work collaboratively with colleagues and clients
Solid service orientation: Urgency and results focused to ensure timely and appropriate responses to issues raised or shifting demands and tight deadlines
Demonstrated ability to write and prepare documents/reports/correspondence in a concise, logical, grammatically appropriate format
Adept at prioritizing and completing workload in order to deliver desired outcomes within allotted timeframes
High level of interpersonal and human relations skills in dealings with colleagues, clients, direct reports
Confirmed ability to work independently with limited guidance and exercise independent judgment
Excellent oral communication skills that demonstrate a professional demeanor
Skilled in perceptive listening and conveying awareness of what is being said/requested
Demonstrated ability to handle sensitive information with discretion and tact
Proficient with Microsoft Office applications
Working Conditions
Tools and Equipment Used
Personal computer, copier, phone, displays, iPads and other typical office equipmentTravel
Occasional: up to 25% of the time
Physical & Mental Demands
Frequently required to sit at a desk/workstation for long period of time
Ability to work at a computer terminal for extended periods of time
Digital dexterity and hand/eye coordination in operation of office equipment
Light lifting and carrying of supplies, files, etc.
Ability to speak to and hear employees/clients via phone or in person
Body motor skills sufficient to enable incumbent to move around the office environment
Additional Physical Requirements
File, speak, write, hear, read, type, see
Additional Mental Requirements
Compare, decide, direct, problem solve, analyze, instruct, interpret
Environment
Work typically performed in an office setting.