Project Manager

About the role

The Project Manager is a key member of the G Fedale team, responsible for ensuring the successful completion of projects while maintaining high standards of customer service and workmanship.

Responsibilities

• Creates and executes a schedule of planned visits to project sites.
• Contacts homeowners with approved contracts and schedules visits.
• Visits project sites, confirms measurements and materials, and clarifies issues with homeowners.
• Determines pre-project gross margin and updates DataForma with estimates.
• Orders materials and updates systems as needed.
• Updates project schedule score, pre-job margins, and budgets.
• Ensures timely project starts and monitors progress.
• Communicates with customers and resolves issues.
• Secures final payments and documents punch list items.
• Closes projects and files customer folders.
• Analyzes pre- and post-project margins and implements strategies for improvement.

Requirements

• A high school degree.
• Additional training in construction skills, estimating, and customer service is a plus.
• 5+ years of experience in home building, remodeling, or renovation markets as a skilled tradesman or project manager.
• Demonstrated ability to understand and work with construction contracts.
• Demonstrated knowledge of home insurance and claims processing.
• Strong 4-function math skills.
• Excellent computer skills, including mobile access to a service-oriented CRM system.
• Outstanding customer service skills, including the ability to handle challenging situations calmly and effectively.

Benefits

• Comprehensive and competitive benefits package including medical, dental, vision, life insurance, short-term, and long-term disability coverage.
• Matching 401K for eligible employees.

Physical Demands

• The ability to walk, climb stairs, sit for extended periods, stand for long periods, work at a desk, drive to meetings, operate computers and phones, open/close file cabinets, bend/stand as necessary, set up and use an extension ladder, safely climb on, navigate around, and descend from residential and commercial roofs, and lift up to 80 pounds.