Project Manager

About the role

Buyers Edge Platform stands at the forefront of revolutionizing the foodservice industry through technology, purchasing power, and partnerships. We are dedicated to empowering stakeholders across the entire foodservice ecosystem — operators, distributors, and manufacturers — with efficiency and unprecedented visibility. With a diverse portfolio of brands spanning procurement, supply chain, and SaaS solutions, our mission is clear: to reduce costs, streamline the foodservice supply chain, and propel the industry from manual to automated.

Role

We're looking for a Project Manager to join our PMO and own projects end to end, from intake and chartering through planning, execution, and closure. You'll run your projects out of Jira Work Management and Confluence, keep stakeholders informed with clear and consistent updates, and hold cross-functional teams accountable to timelines, scope, and decisions. Just as importantly, you'll help make the PMO itself better, improving our SOPs, templates, tooling, and playbooks so every project we take on runs smoother than the last. This is a highly consultative role. You'll partner with functional teams across the business to drive alignment and coordinate execution in a matrixed environment, often without direct authority. You'll also serve as a resource to operations teams on initiatives that don't require a dedicated project manager, giving them the structure, guidance, and templates to execute well on their own.

Impact

PMO Operations
Initiate and execute improvements to PMO processes, including SOPs and templated project documentation used across project and operational work
Maintain and improve PMO tooling and workflows in Jira and Confluence to support project execution
Enter and maintain all PMO-specific tasks in Jira to manage workload and provide visibility, and keep PMO leadership informed of project updates, issues, dependencies, and overlapping scope
Provide resources and guidance to operations teams for projects that do not require a dedicated project manager

Project Intake & Initiation

Receive and conduct initial reviews of new project submissions, gathering relevant details to inform prioritization discussions
Stand up Jira Work Management projects and Confluence spaces for all approved PMO initiatives, and identify and assemble the project team
Gather requirements and guide project teams through completing a Project Charter, including defining KPIs and scope
Develop and distribute a Project Communication Plan, notify impacted external stakeholders, and confirm executive sponsorship and decision-making authority

Project Planning

Develop working familiarity with the processes and business systems relevant to each assigned project
Build a Work Breakdown Structure outlining milestones and action steps across the full project lifecycle, and enter them into Jira
Define roles and responsibilities with the project team, and develop and distribute a Resource Continuity Plan
Establish a baseline timeline and budget (where applicable) in coordination with supporting teams to secure resources and align on capacity
Identify project risks and define appropriate risk responses, and determine post-project owners for ongoing maintenance after closure
Assess stakeholder readiness for change and coordinate communication and training activities to support adoption of new tools and processes

Project Execution & Monitoring

Maintain and update Jira projects and Confluence spaces throughout the project lifecycle, publishing frequent updates for stakeholder visibility
Coordinate, facilitate, and document project team meetings to drive progress and decision-making, holding team members accountable to their roles
Resolve cross-team dependencies, align functional groups during delivery, and manage scope change requests to minimize scope creep
Track and drive resolution of risks, issues, and blockers — escalating as needed — and manage project decisions in a Decision Log
Produce clear, consistent status reports and audience-specific documentation that enable informed decision-making by leadership and stakeholders, reporting progress against the baseline timeline
Coordinate training and drive adoption of new tools and processes, tracking adoption to confirm changes take hold

Project Closure

Complete and distribute a Project Closure Document to formalize completion and handoff to post-project teams
Facilitate retrospectives to celebrate successes and identify areas for improvement, applying lessons learned to PMO templates, SOPs, and playbooks
Confirm post-project owners have the documentation, access, and context needed to maintain ongoing tasks or processes
Inform leadership of project completion and the transition to business as usual, then archive the Jira project and Confluence space