Project Coordinator - Project Solutions

Job Summary

The Project Coordinator - Project Solutions provides project management skills for managing contractor projects. Manages the flow of material from the planning phase to the completion of each assigned project. Maintains the schedule of jobs being handled, maintains accurate database on current projects, and ensures required specifications are met for all jobs in progress. Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures. Obtains orders and provides order entry, expediting, pricing, follow-up, and other value-added services, as required.

Responsibilities

• Works closely with Border States' Account Managers, Business Development Managers, Regional Managers, and sales staff to provide product management for the assigned projects to meet and exceed sales and gross profit objectives.
• Projects may deal with substations, power transmission, wind and solar energy, data Telco, HV industrial, commercial, or residential construction and industrial.
• Manages the flow of material from the award phase to the completion of each assigned project.
• Ensures quality customer support through expediting, pricing, follow-up, returns, and other services, as required.
• Maintains the schedule of jobs being handled, maintains accurate database on current projects, and ensures required specifications are met for all jobs in progress.
• Organizes regular meetings to address concerns and provide valuable feedback, ensuring everyone is aligned with project goals.
• Oversees complex projects from award to completion, ensuring they meet all scope, timeline, and budget requirements.
• Manages and maintains comprehensive project documentation, including shipment schedules, financial summaries, and other customer-specific project records to ensure accuracy, accessibility, and alignment with project objectives.
• Maintains a high level of teamwork and communication in ensuring a balanced workload within the team.
• Completes project group job form with customer information for each project handled.
• Consistently provides responsive, quality service to our customers.
• Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.
• Provides assistance in purchasing functions, product evaluations, inventory management, pricing development, and other related services.
• Responsible for the completion of each assigned project.
• Obtains orders and provides order entry, expediting, pricing, follow-up, and other value-added services, as required.
• Covers customer-billing problems resulting from errors in the quotations process, pricing, shipping, deliver or other customer service/credit areas.

Qualifications

• Bachelor's in business or trade degree preferred or the equivalent in work experience.
• 2 years of prior customer service, quotation, or sales experience with strong knowledge of electrical products and utility systems preferred.
• Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred.
• Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), internet, email, and SAP software preferred.

Skills and Abilities

• Technical ability to understand electrical systems and product applications with prior electrical distribution experience preferred.
• Technical ability to read specifications and drawings highly preferred.
• Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize and work well on a team.
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements

• Lift and carry requirements (weight and frequency): Occasional lifting up to 100 lbs., frequent carrying up to 25 lbs.
• Sitting (a continuous period of being seated): Frequently
• Standing (for sustained periods of time): Frequently
• Walking (moving about on foot to accomplish tasks): Frequently
• Bending/Stooping (downward and forward): Occasionally
• Climbing/Walking Stairs (ascending or descending): Frequently
• Reaching (extending arms in any direction): Frequently
• Crouching/Squatting (bending the body downward and forward by bending leg and spine): Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)): Occasionally
• Balancing (maintaining body equilibrium to prevent falling): Occasionally
• Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor): Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug): Occasionally
• Handling (applying pressure to an object with the fingers and palm): Continuously
• Fingering (picking, pinching, typing; working primarily with fingers and not whole hand): Continuously
• Talking (expressing or exchanging ideas by means of the spoken word): Occasionally
• Driving (the control and operation of a fork lift): Frequently
• Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment): Frequently
• Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts): Frequently
• Hearing (perceiving the nature of sounds at normal speaking levels): Continuously
• Exposure (to adverse weather & temperature conditions): Occasionally
• Travel (travel needed to perform job duties): Frequently

Our History

Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extraordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100% employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness, and flexibility to outperform all others.

Values

As a Border States employee-owner, you're responsible for living our mission, service philosophy, and service standards.

Equal Opportunity For All

It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free/Smoke Free Workplace

Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings:

• Criminal background check (required for all positions)
• Motor Vehicle Record (MVR) check