Program Technician

About the role

Program Technician II independently executes technical work within established processes and procedures. This role takes responsibility for assigned deliverables, implements product changes, maintains engineering documentation, and supports product release with limited guidance. This position reports to the Technical Program Manager.

Responsibilities

• Independently evaluate and implement customer specific modifications and standard specials.
• Create and maintain product documentation, BOMs, routings, and engineering records with limited guidance.
• Complete product releases and resolve standard documentation issues.
• Identify and recommend improvements to documentation accuracy and workflow.
• Investigate RMA and quality issues, document findings, and involve Engineering as needed.
• Work with Manufacturing and Quality to resolve product issues.
• Identify and recommend practical product improvements and cost reduction opportunities.
• Manage assigned engineering support activities for customer programs.
• Complete assigned engineering deliverables with Program Management.
• Review customer requirements and recommend solutions.
• Coordinate implementation of customer specific product configurations.
• Coordinate work with Manufacturing, Quality, Purchasing, Product Management, Applications Engineering, and Program Management.
• Track and complete assigned deliverables supporting customer commitments and production schedules.
• Identify and escalate technical, schedule, or documentation risks outside established processes.
• Contribute recommendations related to engineering processes, documentation, and product quality.
• Perform other duties as assigned.

Qualifications

• Associate's degree in Engineering Technology, related technical field, or equivalent relevant experience.
• 2 or more years of relevant engineering, product support, or manufacturing experience.
• Demonstrated technical aptitude and problem-solving skills.
• Ability to independently manage multiple assignments, deliverables, and priorities.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office, particularly Excel and Word.
• Ability to collaborate effectively across multiple departments.

Preferred Qualifications

• Experience with ERP systems such as Oracle.
• Ability to interpret electrical schematics and engineering drawings.
• Understanding of sensors, electronics, or industrial automation.
• Experience with product documentation, BOMs, ECOs, or engineering change processes.
• Experience coordinating validation or product testing activities.

Physical Demands

• Sit for up to 8 hours per day.
• Continuous movement, walking, or standing.
• Exposed to a computer screen for extended periods.
• May require repetitive motions such as utilizing a computer mouse, keyboard, computer, and other standard office equipment.
• Communicate with others frequently.
• Occasionally lift and/or move objects up to 30 pounds.
• Ability to work on-site in a manufacturing environment and travel to other facilities when needed.

Working Environment

• Corporate office environment – indoor and climate-controlled.
• Frequent interaction with internal departments as well as employees across all levels of the organization.
• Exposure to moderate noise, moving mechanical parts, and temperature changes in production areas.
• PPE may be required in specific areas (e.g., safety glasses, hearing protection).
• Standard hours Monday through Friday; occasional overtime may be required.
• Exposure to various manufacturing, warehousing, or related industrial locations.

Pay

Base Pay Range: $27.12 - $33.91 per hour. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Benefits

• 401(k) with match
• Student Loan 401(k) match program
• Medical, Dental, and Vision Insurance Plans