Program Support Technician
Virginia Commonwealth University · Richmond, VA · 1 mo ago
Information TechnologyFull-time
Duties & Responsibilities
- Provides administrative support to ensure that patients are seen promptly.
- Educate the students on Student Health’s appointment system.
- Affix students with registration to ensure that demographic information is accurate and current and the necessary paperwork is complete prior to their appointment.
- Communicates any necessary needs for change to the supervisor to ensure that students are receiving a high level of care.
- Processes necessary fees for the students and communicates the acceptable payment options or payment arrangements if needed.
Qualifications
- Medical business office skills such as patient and clinician management, medical records management, and fiscal operations are necessary.
- Working knowledge of basic bookkeeping is necessary.
- Excellent professional customer service is a must.
- Ability to work in a diverse environment is required.
- Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.
Benefits
- All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.
Pay
- Salary Range: $40,000
Schedule
- Hrs per Week: 40
Contact Information
Contact Name: Chifawn Taylor
Contact Email: chtaylo@vcu.edu